Patient Services Associate

Inizio Engage; Montreal; On-site; CAD 50,000 - 53,000; Full time

Job summary

An innovative healthcare engagement partner is looking for a Patient Service Associate to enhance patient lives by connecting with healthcare professionals. This dynamic role involves traveling within the assigned territory to provide key knowledge about client products and services. You will be responsible for developing effective routing plans and adhering to ethical practices while fostering relationships with clients. With a strong focus on teamwork and organization, this role offers an exciting opportunity to make a real difference in patient care. Join a passionate team committed to improving healthcare outcomes through tailored engagement solutions.

Benefits

Paid Break Between Christmas and New Year's

Health Benefits from Day One

Length of Service Awards

Quarterly Star Awards

Yearly Circle of Excellence Awards

Referral Bonus

Access to Online Training Courses

Qualifications

• Patient-focused mindset with strong work ethic.
• Excellent interpersonal and presentation skills.

Responsibilities

• Travel within the assigned territory to represent client products.
• Develop territory routing plans to maximize business.

Skills

Interpersonal Skills

Presentation Skills

Organizational Skills

Microsoft Office Proficiency

Service Mindset

Education

University Degree

Tools

Microsoft Outlook

Microsoft Excel

Job description

Patient Service Associate

Inizio Engage Canada is seeking a Patient Services Associate (PSA) to visit physicians, nurses, and allied healthcare professionals, focusing on improving patients' lives. The PSA will connect with healthcare professionals by providing key knowledge and support within the assigned territory.

Location: Greater Vancouver Area

The PSA will report to the Associate Manager, Inizio Engage Canada.

Key Objectives:

1. Travel within the assigned territory to represent the client product(s) in person or virtually, effectively communicating up-to-date, approved messaging about the product's features, benefits for patients, clinical benefits, and safety information.
2. Develop territory routing plans to maximize business and increase awareness of clients' patient services/tools with a holistic approach to the clinic (total office call and networking).
3. Attend and complete all required and ongoing training in a timely manner.
4. Adhere to the Innovative Medicines Canada Code of Ethical Practices and regulatory requirements under applicable law, including PAAB requirements as appropriate.
5. Follow clients' and Inizio's Code of Conduct.

Education, Competencies, and Skills Required:

• University degree preferred but not required.
• Patient-focused mindset.
• Highly organized.
• Team player.
• Dynamic, enthusiastic, and passionate individual.
• Strong work ethic.
• Proven track record of success with a service mindset.
• Excellent interpersonal and presentation skills.
• Ability to communicate messages professionally and articulately.
• Strong computer literacy: proficient with Microsoft Office and Outlook; above-average Excel skills.
• Valid driver's license and access to a vehicle.

Our Benefits:

• Paid break between Christmas and New Year's.
• Health benefits starting from day one of employment.
• Length of Service Awards.
• Quarterly Star Awards.
• Yearly Inizio Circle of Excellence Awards.
• Referral bonus.
• Access to online training courses.

Salary range: $50,000 - $53,000 plus bonus and car allowance.

About Inizio Engage:

Inizio Engage is a strategic, creative, and commercial healthcare engagement partner. Our passionate, global team combines local expertise with data, science, and technology to deliver tailored engagement solutions that help clients improve treatment outcomes by better engaging with patients, payers, providers, and healthcare professionals. Our mission is to partner with clients to improve lives by providing healthcare professionals and patients with the medicines, knowledge, and support they need.

We value: Empowerment, Challenge, Unity, Innovation, Integrity. We encourage you to consider how your personal values align with ours.

To learn more about Inizio Engage, visit us at: https://inizio.health/

Don't meet every requirement? That's okay! We are committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly match every qualification, we encourage you to apply. You might be the right fit for this role or others.