Patient Service Representative (Temporary Full Time) - CVH Patient Support Services

Trillium Health Partners; Mississauga; On-site; CAD 36,000 - 42,000; Full time

Job summary

Trillium Health Partners is seeking a Temporary Full-Time Patient Service Representative at Credit Valley Hospital in Mississauga. The role supports patient care areas through housekeeping duties and general duties as assigned.

On-site, with a 15:00–23:00 shift, Monday–Friday and rotating weekends. The successful candidate will perform housekeeping tasks, assist patients, and may have 7-day rotational availability with potential shift changes.

Qualifications

• Must have Grade 12 or equivalent.
• Must read, write and speak English.
• Physically capable of performing the essential duties of the job.
• Lifting up to 45 lbs.
• Ability to read and follow cleaning instructions to perform job duties.
• Preference will be given to candidates with recent related experience.
• A positive work and attendance record is essential.
• Performs other related duties as required.

Responsibilities

• Perform housekeeping services to patient care and clinical areas.
• Provide support to patients.
• Duties may include other related tasks as assigned.
• Position may require 7 days a week on a rotational basis.
• Shift times can be subject to change.

Skills

English proficiency

Physical stamina

Reading comprehension

Attendance record

Ability to follow instructions

Education

Grade 12 or equivalent

Job description

Job Description

CUPE 5180

Requisition Number: 8663

Position: Patient Service Representative

Status: Temporary Full-Time (Up to 12 months)

Number of Vacancies: 1

Department: Patient Support Services

Role Level: CUPEC01 $26.111 – $30.146 per hour

Site: Credit Valley Hospital *

Work Model: On site

Shift/Hours of Work: 15:00 - 23:00 ; Monday to Friday with rotating weekends

Posted: October 20,2026

Deadline: October 27,2026

• The location of any vacancy/position may be changed or reassigned as per operational needs.

About the Position

The successful candidate will be responsible for performing housekeeping services to patient care and clinical areas as support to patients within the Hospital and other duties as assigned. The position may require availability 7 days a week on a rotational basis and shift times can be subject to change.

Qualifications

• Grade 12 or equivalent
• Must be able to read, write and speak English
• Be physically capable of performing the essential duties of the job
• Lifting up to 45 lbs
• Ability to read and follow cleaning instructions to perform job duties
• Preference will be given to candidates with recent related experience
• A positive work and attendance record is essential
• Performs other related duties as required

Equal Opportunity and Accessibility

Trillium Health Partners' (THP) is an equal opportunity employer who values the importance of antiracism work and is committed to integrating antiracism, diversity, equity, and inclusion best practices throughout THP operations, policies and culture. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage all applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code based on race, gender identity or expression, sex, sexual orientation, disability, political belief, religion, marital or family status, age, and/or status as a First Nations, Métis or Inuk/Inuit person to consider this opportunity.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

Trillium Health Partners is identified under the French Language Services Act.

Our organization may use automated tools, including artificial intelligence (AI) or algorithm-assisted systems, to support the initial review of applications. These tools are used only to assist our recruiters and hiring managers; all hiring decisions include meaningful human involvement and final review.

About Us

Trillium Health Partners is one of Canada's largest community-based teaching hospitals. Our team of more than 17,000 people serves the growing and diverse populations of Mississauga, west Toronto, and surrounding communities through the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, and nine satellite locations. Guided by our values of compassion, excellence, and courage, and through our strategic roadmap, Plan to 2030 , we are creating a new kind of health care - defined not by illness, but by the health and well-being of people and communities.