Patient Service Representative (Receptionist) Vancouver

Frontier Dermatology; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading healthcare practice is seeking a Patient Service Representative to enhance patient experience at the front desk. This role involves customer service, scheduling, and administrative duties in a fast-paced medical environment. Join a supportive team committed to exceptional patient care and operational excellence.

Benefits

Health Insurance including dental and vision

401k with employer matching up to 4%

Life Insurance options

8 paid holidays per year

Tiered PTO accrual

Complimentary parking

Employee Assistance Program

Qualifications

• Receptionist experience in a medical office environment preferred.
• Comfortable in a fast-paced environment.
• Familiarity with computer programs and insurance verification.

Responsibilities

• Checking in patients for multiple providers.
• Scheduling appointments and verifying insurance.
• Collecting copays and handling daily deposits.

Skills

Customer Service

Organization

Detail Orientation

Education

High School Diploma or GED

Job description

Patient Service Representative (Receptionist)

Frontier Dermatology invites skilled and dedicated professionals to explore our openings throughout our 35+ locations in Oregon and Washington, and become an integral part of our operational success. Our team is essential to our mission of providing exceptional patient care, and we are looking for individuals who share our commitment to excellence. Join us in shaping the future of dermatological support services while advancing your career in our esteemed medical practice.

Join our growing company dedicated to quality care at Frontier Dermatology!

• Overview : Do you enjoy giving superior customer service while being the first and last impression of an office? Join our dermatology team at our front desk reception as a Patient Service Representative!
• Job Title : Patient Service Representative
• Location : Vancouver primary, open to traveling to other locations if needed (mileage reimbursement available)
• Typical Schedule : Varied Mondays - Thursdays, 6 : 45am - 4 : 00pm, Fridays vary based on need
• Wage Range : $19.00 - $24.00 hourly (Pay is dependent upon a combination of multiple factors including but not limited to work experience, transferable skills, business needs, and geographic market availability )

General Description of All Benefits :

• Health Insurance – medical, dental, and vision with HSA, FSA options
• 401k - employer matching up to 4%
• Life Insurance – employer paid & voluntary options
• 8 paid holidays per year
• Tiered PTO accrual 80 – 200 hours annually
• Sick time accrual based on State Law
• Complimentary parking
• Pet insurance voluntary option
• Employee Assistance Program provided

Qualifications :

• Preferred receptionist experience in a medical office environment, or graduate of a healthcare training program
• HS Diploma, GED; or 1-3 months related healthcare experience
• Our receptionists must be comfortable in a fast paced environment; some duties include checking in patients for multiple providers, scheduling appointments, insurance verification, collecting copays, daily deposits, and be comfortable working from a variety of computer programs
• Our receptionists must have exceptional customer service skills, be highly organized, and very detail oriented. See our mission below!

Who Are We?

Frontier Dermatology is a collective group of dermatology practices throughout Washington and Oregon. Our mission is to be the premier destination of care and experience for patients, providers, and teammates.

CARE IS.. our core values :

C ommunity – We’re loyal to our patients, providers, and staff

A ccountability – We are responsible for our behavior, interactions, and outcomes

R espect – We appreciate and hold regard for the feelings, wishes, contribution, and rights of others

E mpathy – We treat the people the way they want to be treated

I ntegrity – We are honest and ethical

Apply here or through our company website career portal to see other available positions!

Washington Pay Range

19 - $24 USD

Frontier Dermatology (FD) is committed to Equity, Inclusion, and Diversity. All qualified applicants will receive consideration for employment and job advancement opportunities without regard to race, color, religion, gender identity, national origin, age, or any other protected status under federal, state, or local law.

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