Patient Service Representative (Receptionist) New Vancouver

Frontier Dermatology; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in dermatological care is seeking a Patient Service Representative to join their dynamic team. This role is vital in providing exceptional customer service and being the first point of contact for patients. You will thrive in a fast-paced environment, managing appointments, insurance verification, and ensuring a welcoming atmosphere. With a commitment to quality care and community values, this opportunity offers a chance to grow within a supportive team dedicated to enhancing patient experiences. If you are organized, detail-oriented, and passionate about healthcare, this position is perfect for you.

Benefits

Health Insurance

401k with Employer Matching

Life Insurance

Paid Holidays

PTO Accrual

Complimentary Parking

Pet Insurance

Employee Assistance Program

Qualifications

• Preferred receptionist experience in a medical office environment.
• Must have exceptional customer service skills and be highly organized.

Responsibilities

• Check in patients for multiple providers and schedule appointments.
• Verify insurance, collect copays, and manage daily deposits.

Skills

Customer Service

Organization

Attention to Detail

Education

High School Diploma

Healthcare Training Program

Tools

Computer Programs

Job description

Patient Service Representative (Receptionist)

Frontier Dermatology invites skilled and dedicated professionals to explore our openings throughout our 35+ locations in Oregon and Washington, and become an integral part of our operational success. Our team is essential to our mission of providing exceptional patient care, and we are looking for individuals who share our commitment to excellence. Join us in shaping the future of dermatological support services while advancing your career in our esteemed medical practice.

Join our growing company dedicated to quality care at Frontier Dermatology!

• Overview: Do you enjoy giving superior customer service while being the first and last impression of an office? Join our dermatology team at our front desk reception as a Patient Service Representative!
• Job Title: Patient Service Representative
• Location: Vancouver primary, open to traveling to other locations if needed (mileage reimbursement available)
• Typical Schedule: Varied Mondays - Thursdays, 6:45am - 4:00/ Thurs until 5:00pm, Fridays varies based on need
• Wage Range: $19.00 - $24.00 hourly (Pay is dependent upon a combination of multiple factors including but not limited to work experience, transferable skills, business needs, and geographic market availability)

General Description of All Benefits:

• Health Insurance – medical, dental, and vision with HSA, FSA options
• 401k - employer matching up to 4%
• Life Insurance – employer paid & voluntary options
• 8 paid holidays per year
• Tiered PTO accrual 80 – 200 hours annually
• Sick time accrual based on State Law
• Complimentary parking
• Pet insurance voluntary option
• Employee Assistance Program provided

Qualifications:

• Preferred receptionist experience in a medical office environment, or graduate of a healthcare training program
• HS Diploma, GED; or 1-3 months related healthcare experience
• Our receptionists must be comfortable in a fast paced environment; some duties include checking in patients for multiple providers, scheduling appointments, insurance verification, collecting copays, daily deposits, and be comfortable working from a variety of computer programs
• Our receptionists must have exceptional customer service skills, be highly organized, and very detail oriented. See our mission below!

Who Are We?

Frontier Dermatology is a collective group of dermatology practices throughout Washington and Oregon. Our mission is to be the premier destination of care and experience for patients, providers, and teammates.

CARE IS.. our core values:

Community – We’re loyal to our patients, providers, and staff

Accountability – We are responsible for our behavior, interactions, and outcomes

Respect – We appreciate and hold regard for the feelings, wishes, contribution, and rights of others

Empathy – We treat the people the way they want to be treated

Integrity – We are honest and ethical

Apply here or through our company website career portal to see other available positions!

Washington Pay Range

$19 - $24 USD

Frontier Dermatology (FD) is committed to Equity, Inclusion, and Diversity. All qualified applicants will receive consideration for employment and job advancement opportunities without regard to race, color, religion, gender identity, national origin, age, or any other protected status under federal, state, or local law.

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