Patient Service Representative-Cosmetic and Surgical

Frontier Dermatology; Bellingham; On-site; CAD 30,000 - 60,000; Full time

Job summary

A dermatology practice in Bellingham is seeking a Patient Service Representative. The role involves welcoming patients, scheduling appointments, and providing high-quality service. Ideal candidates have a diploma or related experience, and strong customer service skills. The position offers a competitive wage, benefits including health insurance, and a commitment to diversity and inclusion.

Benefits

Health Insurance

401k employer matching

Life Insurance

Paid holidays

Tiered PTO

Complimentary parking

Pet insurance option

Employee Assistance Program

Qualifications

• Preferred receptionist experience in a medical office environment.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Excellent customer service and strong organizational skills.

Responsibilities

• Welcome and check-in patients for multiple providers.
• Schedule appointments, verify insurance, and collect copays.
• Provide high-quality patient service.

Skills

Customer service

Organizational skills

Attention to detail

Education

HS Diploma or GED

Healthcare training program

Job description

Overview

Patient Service Representative-Cosmetic and Surgical – Bellingham North

Frontier Dermatology invites skilled and dedicated professionals to explore our openings throughout our 35+ locations in Oregon and Washington, and become an integral part of our operational success. Our team is essential to our mission of providing exceptional patient care, and we are looking for individuals who share our commitment to excellence. Join us in shaping the future of dermatological support services while advancing your career in our esteemed medical practice.

Join our growing company dedicated to quality care at Frontier Dermatology!

• Overview: Do you enjoy giving superior customer service while being the first and last impression of an office? Join our dermatology team at our front desk reception as a Patient Service Representative!
• Job Title: Patient Service Representative
• Location: Bellingham with rare travel to other nearby locations
• Typical Schedule: Mondays - Fridays, 7:15 am-4:15 pm
• Wage Range: $20.00 – $26.00 hourly.

Responsibilities

• Welcome and check-in patients for multiple providers, schedule appointments, verify insurance, collect copays, and handle daily deposits.
• Provide friendly, high-quality patient service and serve as the first and last impression of the office.
• Work across a variety of computer programs and be comfortable in a fast-paced environment.

Qualifications

• Preferred receptionist experience in a medical office environment, or graduate of a healthcare training program
• HS Diploma, GED; or 1-3 months related healthcare experience
• Ability to work in a fast-paced environment and manage multiple tasks with attention to detail
• Excellent customer service, strong organizational skills, and attention to detail

Benefits

• Health Insurance – medical, dental, and vision with HSA, FSA options
• 401k - employer matching up to 4%
• Life Insurance – employer paid & voluntary options
• 8 paid holidays per year
• Tiered PTO accrual 80 – 200 hours annually
• Complimentary parking
• Pet insurance voluntary option
• Employee Assistance Program provided

Washington Pay Range

$20 - $26 USD

Frontier Dermatology is committed to Equity, Inclusion, and Diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, national origin, age, or any other protected status under federal, state, or local law.