Patient Registration Clerk (CUPE) - Part Time Temporary (until approx. Sept 2025) - Markham Sto[...]

Oak Valley Health; Markham; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading community healthcare organization in Ontario is seeking a Patient Registration Clerk. This part-time temporary role involves registering patients, managing inquiries, and ensuring smooth operations in the registration area. Ideal candidates will have experience in patient registration and strong communication skills. The position requires flexibility to work various shifts, including nights and weekends, and emphasizes a commitment to patient-centered care.

Qualifications

• Experience in a hospital setting is required.
• Strong knowledge in patient registration.
• Minimum keyboarding speed of 45 wpm.

Responsibilities

• Register patients for hospital visits and answer inquiries.
• Collect demographic and insurance information.
• Assist with patient flow in registration area.

Skills

Communication

Critical Thinking

Customer Service

Interpersonal Skills

Organizational Skills

Education

Previous patient registration experience

Tools

Meditech 6.0

Job description

Patient Registration Clerk (CUPE) - Part Time Temporary (until approx. Sept 2025) - Markham Stouffville Hospital page is loaded

Patient Registration Clerk (CUPE) - Part Time Temporary (until approx. Sept 2025) - Markham Stouffville Hospital

Apply locations Markham, Ontario time type Part time posted on Posted 2 Days Ago time left to apply End Date: May 20, 2025 (5 days left to apply) job requisition id JR102258

Please Note: If you are a current Oak Valley Health employee, apply to this job via the internal Workday application.

Land acknowledgement:

Oak Valley Health honours the traditional territory of the closest Indigenous communities, the Chippewas (chi-puh-waas) of Georgina Island and the Mississaugas of Scugog Island. The Haudenosaunee (Ho-de-no-shau-nee) and Anishinaabe (Ah-nishin-ah-beh) have lived, worked and existed on this land from time immemorial. This land is covered by Treaty 13 signed with the Mississaugas of the Credit, and the Williams Treaty signed with many Mississauga and Chippewa bands. We acknowledge that Indigenous Peoples were not asked to share their territory with settler populations and that we are all here as uninvited guests. We acknowledge and thank all generations of Indigenous Peoples across Turtle Island for their commitment, contributions, and protection of the land and its resources.

Who you are:

• You encompass Oak Valley Health’s core values and live the words of respect, trust, commitment, compassion and courage

• You are a patient and/or client centered individual who performs at an exemplary standard

• You are a team player with excellent communication, critical thinking and prioritization skills

Closing Date: May 19, 2025

What we are looking for:

The Patient Registration Clerk is a valuable member of the Patient Access team and has a significant impact on the efficient and effective operation of the registration function. As the successful candidate, you will be responsible for registering patients for all hospital visits, answering telephone inquiries, collecting demographic information from patients, completing patient insurance information and assisting with flow through the registration area. Night shift positions require rotation through patient registration and bed allocation, as needed.

What you bring to the role:

• Previous patient registration department experience in a hospital setting required
• Demonstrated strong knowledge and understanding in patient registration
• Experience with Meditech 6.0 preferred
• Bed allocation experience preferred
• Well developed keyboarding/computer skills with a minimum keyboarding speed of 45 wpm
• Strong customer service focus
• Strong interpersonal skills with an ability to work well in both a team environment and independently
• Excellent communication, facilitative and problem solving skills with attention to detail
• Strong organizational skills with an ability to prioritize and manage multiple demands in a fast pace environment
• Demonstrated good attendance and performance records with the ability to maintain these same standards
• Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital related policies, health and safety legislation and best practices and completing relevant mandatory education as required

Work Schedule:

The successful candidate will work every second Saturday, Sunday and Monday evenings 1500-2300 , and MUST be available for all shifts including days, evenings nights, weekends and holidays as needed.

Please note schedules may change due to operational needs.

Compensation:

CUP C03

Range:

$27.51 - $30.95

Who we are:

Oak Valley Health is one of Ontario’s leading community healthcare organizations.Across our two hospital sites (Markham and Uxbridge) a Reactivation Care Centre (RCC), a Community Health Centre (CHC), and Hospital-to-Home programs, we provide high quality, patient-centred care to more than 468,000 patients each year. We offer diagnostic and emergency services, and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).

Our 542 physicians, 35 midwives, over 3,000 staff and 1,000 volunteers serve patients and families with an Honoured to Care mindset, and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost.

Oak Valley Health Equity, Diversity, Inclusion and Belonging statement

Oak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly.All qualified applicants will receive consideration and we encourage applications from Indigenous peoples, members of LGBTQ2+ communities, members of racialized groups, persons with disabilities, and all others who may contribute to the further diversification of Oak Valley Health. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.

We are honoured to be recognized as one ofForbes Canada's Best Employers for Diversity. We ranked within the top 150 organizations across the country.Learn more about our commitment to EDIB .