Patient Registration Clerk (bilingual)

Winnipeg Regional Health Authority; Winnipeg; On-site; CAD 40,000 - 52,000; Full time

Job summary

A leading health authority in Manitoba is seeking a qualified candidate for a health care administrative role requiring strong bilingual skills and relevant experience. The position entails assisting patients, managing registrations, and working in a supportive healthcare environment. Candidates need to meet physical requirements and possess strong interpersonal skills to succeed in this role.

Qualifications

• One year related experience in an office, clinical environment or patient registration department.
• Ability to adapt readily to stressful situations and work independently with minimal supervision.
• Physical capability of assisting patients in wheelchairs.

Responsibilities

• Assist patients in a clinical environment.
• Handle patient registration and manage sensitive information.
• Demonstrate good communication and interpersonal skills during patient interactions.

Skills

Fluently bilingual in both English and French

Keyboarding speed: 35 wpm

Ability to work in a Windows operating environment

Good interpersonal communication skills

Demonstrated problem-solving skills

Ability to multi-task in a fast-paced environment

Education

Grade XII or recognized equivalent

Successful completion of a recognized medical office secretarial program

Successful completion of a recognized medical terminology course

Job description

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Job Stream: Non-Clinical

Union:CUPE

Anticipated Start - End Date: 08/08/2025 - 12/31/2025

Reason for Term:

FTE: 1.00

Anticipated Shift: Days

Work Arrangement: In Person

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

Experience

• One (1) year related experience in an office, clinical environment or in a patient registration department (e.g. secretary, receptionist, communications clerk, etc.).
• A combination of education and experience will be considered.

Education (Degree/Diploma/Certificate)

• Grade XII or recognized equivalent.
• Successful completion of a recognized medical office secretarial program or the first year of a recognized diploma/degree in a health-related field; or,
• Successful completion of a recognized medical terminology course.

Qualifications and Skills

• Fluently bilingual in both English and French.
• Keyboarding speed: 35 wpm.
• Ability to work in a Windows operating environment.
• Ability to retain information which is of a confidential nature.
• Good interpersonal communication skills.
• Demonstrated problem-solving skills.
• Strong interpersonal skills and telephone manner.
• Ability to adapt readily to stressful situations.
• Ability to work independently with minimal supervision.
• Ability to multi-task in a fast-paced environment.

**The candidate must be able to understand and speak French at a proficiency level that allows them to sustain varied in-depth conversations with patients and families. Language proficiency will be evaluated in order to assess the applicant’s proficiency level. For information on the required proficiency level, please contact the Human Resources Department.

A RESUME IS REQUIRED WHEN APPLYING FOR THIS POSITION

Physical Requirements

• Physically capable of assisting patients in wheelchairs, with luggage, etc.

St. Boniface Hospital is committed to empowering a workforce that welcomes and celebrates diversity by fostering culturally safe places for all employees. We strive to celebrate our diverse workforce and the outstanding work we do every day.

This term position may end earlier as outlined in your collective bargaining agreement.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.