Patient Food Service Worker 40 hour tray passer

Brigham & Women's Faulkner Hospital; Pelham; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading hospital in Pelham is seeking a Tray Passer / Team Leader to support food service operations. This role involves assembling and delivering patient trays while ensuring cleanliness and customer satisfaction. The ideal candidate will assist with training new staff and maintain high service standards in a fast-paced environment.

Qualifications

• Experience in food service preferred.
• Ability to communicate and read in English.

Responsibilities

• Assembles and delivers patient trays accurately.
• Maintains cleanliness and sanitation of work areas.
• Supports onboarding and training of new staff.

Skills

Communication

Customer Service

Multi-tasking

Education

High School Diploma or Equivalent

Job description

Schedule: Monday, Tuesday, Wednesday, Friday, and every other weekend, 7:00 AM - 3:30 PM

Summary:

The Tray Passer / Team Leader plays a vital role in supporting hospital food service operations by safely assembling, delivering, and retrieving patient trays while maintaining high standards of cleanliness and customer service. This position also assists in various food service tasks, supports sanitation procedures, and helps guide and train new staff to ensure efficient service delivery.

Essential Functions:

1. Attends departmental meetings, in-services, and training sessions as assigned.
2. Anticipates customer needs and addresses any concerns in a timely, professional manner.
3. Maintains cleanliness and sanitation of work areas, equipment, and food stations.
4. Adheres to HACCP standards and food safety protocols.
5. Informs supervisors of concerns, product shortages, or discrepancies.
6. Supports department goals to enhance customer satisfaction and operational efficiency.
7. Assembles patient trays accurately and delivers meals directly to patient rooms.
8. Cleans and restocks stations and equipment after each meal service.
9. May operate dish machines and trash compactors, and assist with general cleaning tasks, including mopping.
10. Prepares supplemental food items for patient meal service as needed.
11. Participates in sanitation projects and ensures compliance with department hygiene standards.
12. Assists with onboarding and cross-training of new and current staff.

Education:

High School Diploma or Equivalent preferred. Can this role accept experience in lieu of a degree? Yes

Licenses and Credentials:

Experience:

Knowledge, Skills, and Abilities:

• Adheres to all I C.A.R.E. Standards.
• Must be able to read menu items in English (except for the pot-washer position).
• Must be able to communicate in English (except for the pot-washer position).
• Ability to juggle multiple tasks in a fast-paced environment.
• Ability to push trucks and carts with food and supplies.

Physical Requirements:

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Occasionally (3-33%) 35lbs+ (with assisted device)
• Carrying Occasionally (3-33%) 35lbs+ (with assisted device)
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Occasionally (3-33%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Occasionally (3-33%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Equal Opportunity Employer:

Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. We embrace diverse skills, perspectives, and ideas. All qualified applicants will receive consideration without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, or other protected status. We provide reasonable accommodations for individuals with disabilities during the application and interview process, and in performing essential job functions.