Patient Food Service Attendant/Server

The Ottawa Hospital; Ottawa; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare is seeking passionate individuals for the role of Patient Food Service Attendant or Server. This vital position involves preparing and delivering nutritious meals to patients, ensuring a pleasant dining experience while adhering to dietary guidelines. Candidates will thrive in a supportive environment that values excellence and continuous improvement. Join a team dedicated to enhancing patient care and making a meaningful impact in the community. If you are motivated by service and committed to quality, this is the opportunity for you!

Benefits

Comprehensive benefits package

Defined Benefit Pension plan

Health and Wellness resources

Personal and professional development opportunities

Qualifications

• Grade 12 education and valid Food Handlers certificate required.
• Ability to work on feet and without supervision is essential.

Responsibilities

• Assemble, prepare, and portion meals for patients.
• Deliver meals and ensure excellent customer service.

Skills

Customer Service

Food Preparation

Sanitation

Teamwork

Education

Grade 12 or equivalent

Tools

Food Handling Equipment

Job description

About The Ottawa Hospital

Inspired by research and driven by compassion!

The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region.

From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking solutions to the most complex health-care challenges while continually engaging with the community to support our vision for better patient care.

Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.

Position Information

Want a career in food service? Join our team as a Patient Food Service Attendant or Server!

The Patient Food Services Department strives to recognize the diversity of our patients, and therefore offers a variety of nutritious foods recommended by Canada’s Food Guide and aligned with any special dietary needs. Our team strives to earn patient confidence by providing excellent customer service and ensuring a pleasant meal experience to maintain and improve nutritional health and quality of life. We value excellence and are motivated to continually improve our services, food quality and safety. If you are passionate about food service and seeking a fulfilling, long-term career, apply now to be part of our team!

Rotation/Shifts

Position may be located at either the Civic or General Campus.

Rotation - Various Shifts.

Minimum availability requirements: 2/3 weekends, 8 weeks during the period from June 1 to September 30, and five shifts between December 23 and January 3, inclusive of either Christmas Day, Boxing Day or December 31/New Year's Day.

What You Will Do

As a Patient Food Service Attendant, you will assemble, prepare, and portion meals, assist in the delivery of meals to patients, and provide dishwashing services. Responsibilities include:

• Set up work station at the beginning of every food service;
• Prepare and portion food and supplies for meal assembly according to set guidelines and menus;
• Assist in the delivery of food and service carts to the various nursing units;
• Provide excellent customer service;
• Clean and sanitize equipment, dishes, tables and serving areas.

As a Server, you will prepare, present and serve meals to patients, ensuring the quality of the food and overall presentation. Responsibilities include:

• Deliver meals to patients ensuring excellent customer service;
• Be accountable for ensuring the items provided are accurate and adhere to nourishment labels;
• Collect dishware from patient rooms and return them to the dish room for ware-washing;
• Maintain adequate supply stock and cleanliness of pantries.

What You Will Bring

• Grade 12 or equivalent;
• Valid Food Handlers certificate;
• Must be able to work on their feet at all times;
• Must be able to work without constant supervision;
• Eligible to work in Canada.

You will stand out with:

Proficiency in English and French - oral expression (intermediate level) and comprehension (intermediate level).

Language proficiency requirements are based on the nature of the position and the level of interaction with French and English speaking clients.

What You Can Expect From Us

The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.

We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.

The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.

Interested? Apply today!

If you are passionate about what you do, motivated by improving the health of the community, excited by leading-edge medical technology, and as committed to excellence, quality and patient safety as we are, we would like to hear from you. Please submit an on-line application for the position you are interested in. We thank all those who apply but only those selected for further consideration will be contacted.

The Ottawa Hospital is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the recruitment process.