Patient Financial Navigator

Florida Cancer Specialists & Research Institute; Pavilion; On-site; CAD 59,080 - 90,026; Full time

Job summary

Florida Cancer Specialists & Research Institute is seeking a patient navigator to guide patients through the cancer care process, coordinating with physicians, nurses and care teams from diagnosis through recovery and surveillance. The role requires at least one year of cancer care coordination experience, a high school diploma or GED, and a Florida driver’s license.

Fluency in English is required, Spanish bilingualism is highly preferred.

Qualifications

• A minimum of one year of experience coordinating cancer care / social services.
• High school diploma, GED, or equivalent.
• Valid Florida driver's license.
• Must be fluent in English; bilingual in Spanish highly preferred.
• Must be able to work in a fast-paced environment with ability to juggle multiple tasks without constant oversight.
• Strong proficiency in Excel, PowerPoint, Word and Outlook.
• Utilizing various research tools, including the Internet.

Responsibilities

• Builds effective working relationships with primary care physicians, specialists, patients, healthcare teams and resources to guide patients through the cancer care process from diagnosis to recovery and surveillance.
• Investigates, resolves, documents and reports patient and family compliments and concerns to leadership and staff.
• Develops, implements and participates in customer service and patient relations initiatives.
• Provides regular accountability and variance analysis of the patient experience.

Skills

Fluent English

Bilingual in Spanish

Education

High school diploma or GED

Tools

Excel

PowerPoint

Word

Outlook

Internet research tools

Job description

Posted on: 2026-07-14

Country: United States of America

Location: Axelrod Pavilion Office

WHY JOIN FCS

At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages.

Offering competitive salaries and comprehensive benefits packages to include tuition reimbursement, 401-K match, pet and legal insurance.

A LITTLE BIT ABOUT FCS

Since 1984, Florida Cancer Specialists & Research Institute & Research Institute (FCS) has built a national reputation for excellence. With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network, utilizing innovative clinical research, cutting-edge technologies, and advanced treatments, we are committed to providing world-class cancer care. We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award; FCS offers patients access to more clinical trials than any private oncology practice in Florida. Our patients have access to ground-breaking therapies, in a community setting, and may participate in national clinical research studies of drugs and treatment protocols. In the past five years, the majority of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval.

Through our partnership with Sarah Cannon, we are one of the largest clinical research organizations in the United States. Often, FCS leads the nation in initiating research studies and offering ground-breaking new therapies to patients.

Come join us today!

Responsibilities

• The role of a physicians' (DL) patient navigator is to build effective working relationships with the primary care physicians, specialists, patients, healthcare teams and resource providers in guiding patients through the cancer care process from diagnostic and treatment through recovery and surveillance.
• Additionally, the patient navigator investigates, resolves, documents and reports specific patient and family compliments and concerns to leadership and staff.
• Develops, implements and participates in customer service and patient relations initiatives.
• Provides regular accountability and variance analysis of the patient experience.

Qualifications

• A minimum of one year of experience in coordinating cancer care /social services required.
• High school diploma, GED or equivalent education.
• Valid Florida driver's license is required.
• Must be fluent in English; bilingual in Spanish highly preferred.
• Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands without constant oversight.
• Strong proficiency in Excel, PowerPoint, Word and Outlook is required.
• Utilizing various research tools, including the Internet is required.

SCREENINGS - Background, drug, and nicotine screens

Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. All offers of employment at Florida Cancer Specialists & Research Institute are contingent upon clear results of a thorough background screening. Additionally, as a condition of employment, FCS requires all new hires to receive various vaccinations, including the influenza vaccine, barring an approved exemption. In addition, FCS is a drug-free workplace, and all new hires will be subject to drug/ nicotine testing. Medical Marijuana cards are not recognized.

EEOC

Florida Cancer Specialists & Research Institute (FCS) is committed to helping individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at FCS, please email FCS Recruitment ([e-mail]) for further assistance. Please note this email address is intended to request an accommodation as part of the application process. Any other correspondence will not receive a response.

FCS is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.