PATIENT DINING ASSOCIATE (DIETARY AIDE)

Compass Group; Brampton; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a leading national food and nutrition services company dedicated to transforming healthcare experiences. As a Patient Dining Associate, you will play a crucial role in enhancing patient satisfaction by assisting with menu selections and ensuring timely meal delivery. This position offers flexible shifts and the opportunity to make a positive impact in the lives of patients. With a culture of opportunity and a commitment to excellence, this role is perfect for those passionate about service and healthcare. Enjoy competitive pay and a variety of benefits while contributing to a mission that matters.

Benefits

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Pet Insurance

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Employee Assistance Program

Flexible Spending Accounts

Qualifications

• Ability to read, write and interpret documents in English.
• Must be able to lift or move up to 100 pounds.

Responsibilities

• Help patients with menu selections and ensure nutritional compliance.
• Manage tray tickets and assemble meals accurately.
• Comply with health and sanitation regulations.

Skills

Hospitality experience

Customer service experience

Basic computer skills

Mathematical skills

Education

High School Diploma

Job description

Morrison Healthcare

• We have openings for part & full-time PATIENT DINING ASSOCIATES (DIETARY AIDE) positions.
• Location: Cleveland Clinic - Hillcrest - 6780 Mayfield Road, Mayfield Heights, OH 44124. Note: online applications accepted only.
• Schedule: Shifts will vary. Includes some weekends and holidays. More details upon interview. SHIFTS: 6am-2pm, 12pm-8pm, and 3/4pm-8/9pm
• Requirement: Hospitality or customer service experience preferred. Dietary Aide experience a plus.
• Pay Range: $16.00 per hour to $18.00 per hour.

Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Morrison Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself at the Power of Food!

Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 806 hospitals and healthcare systems. Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafes to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation's largest health systems for more than 65 years and leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Morrison has been recognized as one of Modern Healthcare's Best Places to Work in 2020 for the 8th time and was named a Top 125 Training Organization by Training Magazine in 2020 for the 9th time. Glassdoor also named Morrison a 2018 Best Places to Work and CEO Tim Pierce a 2019 Most Admired CEO. Morrison is a Compass One Healthcare operating division within Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 21,000 professional food service team members.

Job Summary

Patient Dining Associates work on assigned units in a healthcare facility, and provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature.

Essential Duties and Responsibilities:

• Help patients understand their menu selections and work with nursing to ensure sure their orders comply with their nutritional requirements or restrictions.
• Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
• Manage tray tickets and assemble meals according to each patient's menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times.
• Complies with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
• Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line.
• Follows facility and department infection control policies and procedures.
• Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
• Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
• Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
• Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
• Performs other duties assigned.

Qualifications:

• Ability to read, write and interpret documents in English.
• Basic computer and mathematical skills.
• Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts.

BENEFITS FOR OUR TEAM MEMBERS

• Full-time and part-time positionsare offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

• Full-time positions also offerthe following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Morrison Healthcare maintains a drug-free workplace.