Patient Coordinator - Dawson Dental Scarborough

Dentalcorp Canada; Golden Horseshoe; On-site; CAD 45,000 - 70,000; Full time

Job summary

An established industry player in dental care is seeking a dedicated Dental Administrator to join their vibrant team in Scarborough. This role is pivotal in enhancing patient experiences, managing appointments, and ensuring seamless communication within the practice. With a focus on patient-centered care, you will contribute to creating healthy, beautiful smiles while enjoying a supportive work environment. The position offers competitive compensation and a comprehensive rewards package, including career development opportunities and work-life balance. If you are passionate about dental care and thrive in a dynamic setting, this opportunity is perfect for you.

Benefits

Competitive compensation

Corporate gym membership program

Discounted home and auto insurance

Employee and Family Assistance Program

Career development opportunities

Work-life balance

Access to modernized technology

Extended Health Benefits

Qualifications

• Minimum 1 year of Dental Admin experience required.
• Clinical background is considered an asset.

Responsibilities

• Make a positive and lasting impression on the patient.
• Manage all patient calls and inquiries with a smile.
• Optimize the appointment schedule by ensuring the day is full.

Skills

Dental Administration

Patient Communication

Appointment Management

Dental Software

Empathy

Education

High School Diploma

Dental Administration Certification

Tools

Dental Software

Job description

About Us:

Join the team at Dawson Dental Scarborough, where your expertise and commitment to dentistry will help us enhance the oral health and well-being of our community. Located in the diverse and dynamic neighborhood of Scarborough, our state-of-the-art practice is dedicated to providing exceptional dental care through personalized treatment plans and the latest technology. Our mission is to build lasting relationships with our patients based on trust and mutual respect.

Scarborough offers a vibrant community with a rich cultural tapestry and an abundance of amenities. Enjoy beautiful parks, scenic trails, and stunning waterfront views along Lake Ontario. The area is home to excellent schools, a wide variety of dining options, and numerous shopping centers. Scarborough also hosts many cultural festivals and events that celebrate its diverse population.

If you're passionate about delivering high-quality, patient-centered care and looking to join a supportive and dynamic team, we want to hear from you. Help us create healthy, beautiful smiles while experiencing the energetic and multicultural lifestyle that Scarborough has to offer. Apply today!

Schedule:

• Sat 8:30-5:30pm
• Sun 8:30-5:30pm
• Monday 9:30-5:30pm
• Tuesday 8:30-5:30pm
• Wednesday on an as-needed basis: 8:30-4:30pm

Benefits of Joining Our Team:

• Competitive compensation
• Total rewards package that offers discounts on many services and activities, including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services, and more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services.
• Career development opportunities to grow and evolve as a dental professional, including access to industry-leading continuing education.
• Attend social and CE events to network with dental professionals in your community.
• Work-life balance and flexibility.
• Access to modernized technology to provide optimal oral care to patients.
• Extended Health Benefits.

Responsibilities:

• Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave.
• Optimize the appointment schedule by ensuring the day is full, with limited gaps.
• Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments.
• Handle potential cancellations and overcome objections to motivate patients to keep their appointments.
• Bill patients as they exit the treatment room, take payments, send claim forms to insurance, and respond positively to all fee inquiries.
• Manage the recall system and maintain the patient database accurately.
• Process referral letters and other patient correspondence upon receipt from providers.
• Manage and file all patient records and charts.
• Demonstrate active listening and empathy to patients using effective communication skills.

About You:

• Minimum 1 year of Dental Admin experience required.
• Clinical background is considered an asset.
• Experience with Dental software.