Patient Care Representative

42 NORTH DENTAL; Montrose; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Patient Care Representative to join their team. This full-time role focuses on providing exceptional patient service and administrative support within a vibrant dental practice. You will be the first point of contact for patients, ensuring they receive the highest level of care and attention. Responsibilities include managing appointments, confirming insurance benefits, and maintaining patient records with precision. Join a collaborative environment where your contributions will enhance patient satisfaction and support quality dental care. If you have a passion for helping others and thrive in a dynamic setting, this opportunity is perfect for you.

Qualifications

• Excellent customer service skills and a positive attitude.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Interact with patients professionally via phone and in person.
• Schedule appointments and manage patient records accurately.
• Educate patients on treatment plans and financial responsibilities.

Skills

Customer Service Skills

Communication Skills

Multitasking

Computer Proficiency

Job description

Overview

This ia Full-Time Patient Care Representative role.

42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest – employees who share our vision and culture.

Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care.

Responsibilities

• Interact with patients in a positive professional manner via telephone and in person
• Schedule and confirm appointments
• Review and educate patients on treatment plans and financial responsibilities
• Accurately confirm insurance benefits, communicate and collect patient payment obligations.
• Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
• Respond to and reply to requests for information
• Maintain strict compliance to HIPPA and patient privacy
• Perform other related job duties as assigned

Qualifications

• Excellent customer service skills
• Clear speaking and telephone voice
• Positive attitude and energetic personality
• Comfortable in computerized environment
• Ability to multitask