Patient Care Coordinator - Tall Pines Dental Centre

Dentalcorp Health Services LTD.; Canada; On-site; CAD 40,000 - 50,000; Full time

Job summary

A dental health services provider in Kitchener, Ontario, is seeking a Patient Care Coordinator to enhance patient experience and manage schedules efficiently. Ideal candidates have at least one year of administrative experience, preferably in a dental environment. This role offers competitive compensation and a comprehensive benefits package for a better work-life balance.

Benefits

Competitive compensation

Corporate gym membership program

Employee and Family Assistance Program

Career development opportunities

Work-life balance and flexibility

Access to modernized technology

Qualifications

• Minimum 1 year of administration experience is required.
• Clinical background and experience with dental software programs considered an asset.
• Dental assisting experience is preferred.

Responsibilities

• Greet and assist patients as they arrive.
• Optimize the appointment schedule to ensure minimal gaps.
• Manage patient calls and inquiries about appointments.

Skills

Administration experience

Dental software programs

Dental assisting experience

Job description

Patient Care Coordinator - Tall Pines Dental Centre page is loaded

Patient Care Coordinator - Tall Pines Dental Centre

Apply locations Kitchener, Ontario time type Full time posted on Posted Yesterday job requisition id JR19903

About us:
Tall Pines Dental Centre proudly serves the Kitchener and surrounding communities with comprehensive, patient-centered dental care. Our modern, welcoming clinic offers a full range of services—from preventive and restorative to cosmetic and surgical treatments. We’re committed to educating patients, using the latest technology, and creating a comfortable experience for every visit.

Schedule:
Monday: 8:00 am - 5:00 pm

Tuesday: 8:00 am - 6:00 pm

Wednesday: 1:00 pm - 8:00 pm

Thursday: 8:00 am - 5:00 pm

Occasional Friday: 8:00 am - 1:00 pm

Benefits of Joining Our Team:
• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

Responsibilities:
• Greet and assist patients as they arrive; ensure a lasting positive impression for them
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Effectively manage recall system and accurately maintain patient database
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:
• Minimum 1 year of administration experience is required
• Clinical background and experience with dental software programs considered an asset

• Dental Assisting experience is preferred

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

About Us

Our purpose is to provide the best care for our patients.

We empower our people and our practices with resources and technology to deliver exceptional care and patient outcomes. We are the future of dentistry: a network-driven, entrepreneurial approach with the knowledge, scale and cutting-edge technology to transform healthcare in Canada.