Patient Care Coordinator - Smile City Dental New Toronto

SmileCity Dental; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading dental practice in Toronto is seeking a Patient Care Coordinator to enhance the patient experience. This role involves supporting patients through their care journey, managing schedules, and facilitating financial discussions. The ideal candidate will have experience in a healthcare setting, excellent communication skills, and a detail-oriented approach. Join us to make a significant impact on patient care at a supportive workplace.

Benefits

Competitive salary

Comprehensive benefits

Professional growth opportunities

Qualifications

• At least one year in a dental or healthcare administrative role is an asset.
• Strong communication skills and caring demeanor.
• Organization and precision in all tasks.

Responsibilities

• Build rapport with patients from the moment they arrive.
• Provide accurate estimates and discuss insurance coverage.
• Coordinate appointments with efficiency.
• Keep patient records organized.
• Follow up with patients and answer their questions.

Skills

Empathy & Communication

Spanish Language

Attention to Detail

Job description

Patient Care Coordinator - Smile City Dental

Toronto

Smile City Dental i s a leading dental practice in Toronto, Ontario dedicated to providing top-quality dental care and promoting good oral health as the foundation of overall well-being. Our commitment to excellence, compassionate patient care, and a supportive work environment make us a preferred destination for both patients and dental professionals.

As a Patient Care Coordinator at Smile City Dental, you’ll be more than just an administrator. You’ll be a pivotal connection between our clinical team and our patients, helping them feel supported and informed throughout their care journey. Imagine a role where every interaction is an opportunity to make someone’s experience better—whether it’s discussing treatment plans, guiding them through financial options, or simply making their day with a warm welcome!

Schedule : Full-Time

Monday 9-5

Tuesday 10-6

Thursday 10-6

Friday 9-5

Alternating Saturdays (will have Monday off if working on a Saturday)

Key Responsibilities :

• Be a Welcoming Presence : Build rapport with patients from the moment they arrive, creating a comfortable and trusting environment.
• Financial Clarity : Provide accurate estimates, discuss insurance coverage, and assist with payment options to make treatment accessible.
• Efficient Scheduling : Coordinate appointments with an eye for efficiency and patient convenience.
• Record Management : Keep patient records organized, ensuring they’re up-to-date and ready for each step of the care process.
• Ongoing Support : Follow up with patients, answer their questions, and provide continued support as they progress through their treatments.

Qualifications :

Experience Matters : At least one year in a dental or healthcare administrative role is an asset!

Empathy & Communication : Bring a caring demeanor and strong communication skills.

Spanish Language : An asset to help our diverse patient base feel truly at home.

Attention to Detail : Organization and precision in everything you do.

Why Join Us?

Rewarding Compensation : Competitive salary and comprehensive benefits.

Professional Growth : We support continuing education and your career development.

Team Culture : A collaborative, supportive environment where you’re valued and empowered to grow.

How to Apply :

If you’re passionate about helping patients understand their treatment options and navigating their healthcare journey, we’d love to hear from you! Join us in our mission to provide exceptional care—apply now to make a real difference at Smile City Dental!

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