PATIENT CARE COORDINATOR, PATIENT SUPPORT UNIT

Northern Health Authority; Fort St. John; On-site; CAD 30,000 - 60,000; Full time

Job summary

A healthcare organization in Fort St. John seeks a Patient Care Coordinator to oversee patient care processes and manage efficient operations. Candidates should have a nursing degree, registration with BCCNM, and extensive acute care experience. The role emphasizes clinical competence, leadership, and teamwork within a supportive healthcare setting. Competitive benefits include comprehensive health packages and vacation time.

Benefits

Comprehensive benefit packages including extended health/dental

Four weeks of vacation after one year of service

Financial support for moving expenses

Qualifications

• Graduate from an approved School of Nursing.
• Current registration with BCCNM.
• Five years of recent acute care experience and one year of supervisory experience.

Responsibilities

• Facilitates admission, discharge, and patient transfer processes.
• Coordinates patient/resident care when necessary.
• Manages patient flow through efficient bed utilization.

Skills

Clinical competence

Leadership skills

Interpersonal communication

Effective teamwork

Conflict resolution

Education

Graduate from an approved School of Nursing

Current registration with BCCNM

Five years of recent acute care experience

One year of supervisory experience

Job description

Position Summary

Are you looking for a career that allows you to combine your clinical expertise and leadership skills? If you believe you can achieve success by implementing strategies that align individual, team, and business goals into positive outcomes, we want to hear from you.

The Patient Care Coordinator facilitates admission, discharge, and patient transfer processes, and is responsible for coordinating patient/resident care when necessary. The role involves managing patient flow through efficient bed utilization, ensuring adequate staffing, and supporting high-quality care. The Patient Care Coordinator also assists Program Leaders in maintaining care standards and manages operations in the absence of managers and senior staff.

Fort St. John Hospital and Health Centre features 44 acute care beds, 124 residential beds, and handles approximately 22,000 ER visits annually. Highlights include:

• Endoscopy suite, two state-of-the-art operating rooms, and a procedure room
• Ambulatory clinics including Cancer and Hemodialysis
• 40 inpatient medical and surgical beds
• Three intensive care units
• Minor surgeries
• Seven maternity rooms for Labour, Delivery, and Post-Partum

The hospital also hosts a Health Unit and Primary Care Clinic serving the community.

Fort St. John, known as “The Energetic City,” is a hub of oil, natural gas, forestry, and agriculture industries. Located above the Peace River Valley, it has a population of over 21,400 and serves a broader area of approximately 70,000. The community offers cultural facilities, schools, and a college campus. Discover more about this vibrant community.

What Northern Health Offers:

• Comprehensive benefit packages including extended health/dental and a municipal pension plan for employees.
• Four weeks of vacation after one year of service
• Financial support for moving expenses for eligible positions
• Employee referral program
• Employer-paid training and leadership development
• Outdoor activities and short commutes
• Loan Forgiveness Programs through Federal and BC Government for eligible professions

Application Requirements:

• Upload registration number (if regulated)
• Provide supporting documents regarding education and qualifications, such as diplomas, transcripts, cover letter, and resume

International applicants should follow the steps outlined on our website before applying.

Qualifications

• Graduate from an approved School of Nursing
• Current registration with BCCNM
• Five years of recent acute care experience and one year of supervisory experience
• Equivalent education, training, and supervisory experience are assets
• NRP certification or willingness to complete within one year
• ACLS/TNCC certification or willingness to complete within one year
• PALS certification is an asset

Skills and Abilities:

• Clinical competence and leadership skills
• Interpersonal and communication skills
• Ability to promote a safe patient environment
• Effective teamwork and relationship-building skills
• Public relations skills with patients' families
• Conflict resolution and problem-solving abilities
• Physical ability to perform duties

Who We Are

Northern Health serves an area of nearly 600,000 km², providing hospital and community health services across numerous communities, including 55 First Nations. We employ over 7,000 staff dedicated to delivering exceptional healthcare in partnership with local organizations.