Patient Care Coordinator Operating Room

St. Joseph's Health Centre, Toronto; Toronto; Vor Ort; CAD 110.000 - 150.000; Vollzeit

Zusammenfassung

St. Joseph's Health Centre, Toronto, is seeking an experienced OR Leader to coordinate the perioperative journey, ensuring efficient operations of the OR and pre-operative care.

You will work with Team Leaders, staff and physicians to orchestrate patient flow and minimize delays, while maintaining patient-centered care and safety. The role requires current OR experience, RN with CNO registration, and demonstrated leadership in a high-intensity environment.

Qualifikationen

• Evidence of certification with the College of Nurses of Ontario, in good standing.
• Current OR experience required.
• Previous or current OR leadership experience preferred.
• Demonstrated ability to lead, coordinate and collaborate in a complex, high intensity environment.
• Excellent interpersonal communication and leadership skills.

Aufgaben

• Coordinate overall organization and flow of patients through the perioperative journey.
• Be accountable for efficient organization of the OR unit and pre-operative care.
• Lead patient-focused care in cooperation with other units.
• Liaise with the Clinical Manager, Program Directors, medical staff and support staff to ensure efficient operation of the unit.
• Promote patient/family centered care and communicate outcomes with family and volunteers.
• Provide coaching and mentoring to staff, especially orientation of RNs taking charge on shift.
• Ensure adequate staff coverage across teams including circulating and scrub roles as needed.
• Participate in hospital meetings and committees as invited (e.g., Perioperative Performance Council, Unit Based Council).

Kenntnisse

OR leadership

Team coordination

Interpersonal communication

Time management

MS Office

Problem solving

Ausbildung

RN with CNO registration

Jobbeschreibung

DUTIES

Provides the day-to-day coordination, leadership and expertise for the overall organization and flow of patients through their perioperative journey. Is accountable for the efficient and effective organization of the OR unit and pre-operative care, working in cooperation with Team Leaders, staff and physician users. Is a key member of the OR adjudication team and is aware of patient flow and process throughout the scheduled day. Takes first line responsibility for patient focused care, working cooperatively with other units to ensure each patient´s planned surgical procedure is organized according to that patient´s best interest. Works with and through family members to minimize pre-operative anxiety and discomfort. Understands the overall demands of the daily operating room schedule and delegates to appropriate staff members in consent with Team Leaders.

DUTIES

Provides the day-to-day coordination, leadership and expertise for the overall organization and flow of patients through their perioperative journey. Is accountable for the efficient and effective organization of the OR unit and pre-operative care, working in cooperation with Team Leaders, staff and physician users. Is a key member of the OR adjudication team and is aware of patient flow and process throughout the scheduled day. Takes first line responsibility for patient focused care, working cooperatively with other units to ensure each patient´s planned surgical procedure is organized according to that patient´s best interest. Works with and through family members to minimize pre-operative anxiety and discomfort. Understands the overall demands of the daily operating room schedule and delegates to appropriate staff members in consent with Team Leaders.

Responsibilities

• Ensures patients scheduled for surgery (planned or unplanned) access resources effectively and efficiently based on the daily schedules.
• Minimizes surgical case delays and cancellations through pre planning, excellent communication and collaboration with the surgical/anesthesia and perioperative team.
• Promotes the provision of excellent patient care through interdisciplinary collaboration and consensus building, leads care in the pre-operative care unit.
• Liaises effectively with the Clinical Manager in Perioperative Services, Program Director(s), medical staff, professional and support staff to ensure the efficient and effective operation of the unit.
• Liaises with the resource leaders/delegates in both Day Surgery and PACU to ensure efficient flow and use of resources.
• Promotes the development and maintenance of patient/family focused care, taking direct responsibility for the effective coordination of their care processes. Communicates outcomes with family and collaborates with the volunteers accordingly.
• Creates an environment that maximizes participation in decision making within the team.
• Acts as a consultant and expert in coordinating daily patient care assignments.
• Attends, facilitates, and/or participates in unit and hospital-wide meetings/committees as invited (i.e. Perioperative Performance Council, Unit Based Council, daily Patient Flow meetings)
• Monitors resources and utilization in partnership with the Clinical Manager
• In collaboration with the Clinical Manager, provides coaching, mentoring, (in particular the orientation of RNs taking a charge position on shift) and monitors events related to staff, patients and family
• Responds to changes in the team, ensuring that adequate staff coverage is available across the teams including working in circulating and scrub role as needed in relief
• Facilitates a positive learning environment and acts as a resource for staff and health professional students
• Develops and maintains effective linkages with peer/team leaders, hospital departments and programs
• Participates in the development, implementation and review of hospital programs, policies and procedures as required
• Maintains current knowledge and ensures compliance with relevant legislation and hospital policies
• Advocates a safe environment for patients, visitors and staff
• Actively participates in and supports endeavors to enhance quality care
• Supports ongoing processes to maintain and enhance professional OR standards
• Performs other duties as requested and directed

Qualifications

• Evidence of certification with the College of Nurses of Ontario, in good standing
• Current OR experience required
• Previous or current OR leadership experience preferred.
• Demonstrated understanding and commitment to the mission and values of St. Joseph´s Hospital
• Demonstrated ability to lead, coordinate and collaborate in a complex, high intensity environment
• Exceptional project planning and excellent time management skills with the ability to complete objectives with assigned time frames
• Ability to anticipate and resolve problems in a collaborative and/or independent manner, as appropriate
• Excellent interpersonal communication and leadership skills
• Demonstrated ability to function as a team member and foster team principles and successfully work in a multidisciplinary team
• Effective change management skills with proven success in providing leadership in a multidisciplinary team environment
• Ability to manage effectively in a dynamic environment with the ability to organize self and others in order to manage competing priorities and balance multiple, disparate tasks
• Exemplary partnership, consensus-building, conflict resolution and negotiating skills
• Demonstrated strong work ethic
• Excellent attendance and punctuality record
• Computer skills required, preferably MS Office

Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.