Patient Care Coordinator - Dawson Dental Scarborough

Dentalcorp Health Services LTD.; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

Dentalcorp Health Services LTD. is seeking a Patient Care Coordinator for its Scarborough location. The role involves managing patient appointments, ensuring a smooth and efficient schedule, and delivering exceptional service. Ideal candidates should have at least a year of experience in a dental setting and be adept with dental software. Join a supportive team and help create positive patient experiences in a modern practice.

Benefits

Health Benefits after 3 months

Career development opportunities

Employee and Family Assistance Program (EFAP)

Competitive compensation

Uniform Allowance after 3 months

Discounts on various services and activities

Qualifications

• Minimum 1 year of Dental Administrator experience required.
• Clinical background considered an asset.
• Experience with Dental software required.

Responsibilities

• Optimize the appointment schedule to minimize gaps.
• Manage patient calls and inquiries.
• Bill patients and respond to fee inquiries positively.

Skills

Dental software

Communication

Active listening

Job description

Patient Care Coordinator - Dawson Dental Scarborough page is loaded

Patient Care Coordinator - Dawson Dental Scarborough

Apply locations Scarborough, Ontario time type Full time posted on Posted 2 Days Ago job requisition id JR19534

About us:

Join Dawson Dental Scarborough and make a difference in a vibrant, diverse community. Our modern, tech-enabled practice is committed to exceptional, patient-focused care built on trust and personalized treatment.

Located in the heart of Scarborough, you'll enjoy scenic parks, waterfront views, great schools, diverse dining, and cultural festivals that reflect the area's rich heritage.

If you're passionate about dentistry and want to be part of a supportive, dynamic team— apply today and help create healthy, beautiful smiles!

Schedule: Full-Time

Saturday: 8:30am - 5:30pm

Sunday: 8:30am - 5:30pm

Monday: 9:30am - 5:30pm

Tuesday: 8:30am - 4:30pm

Wednesday: 8:30am - 4:30pm

Benefits of Joining Our Team:
• Competitive compensation

• Health Benefits after 3 months

• Uniform Allowance after 3 months
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Access to modernized technology to provide optimal oral care to patients

Responsibilities:
• Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
• Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
• Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
• Effectively manage the recall system and accurately maintain the patient database
• Process referral letters and other patient correspondence upon receipt from the provider
• Manage and file all patient records and charts
• Demonstrate active listening and empathy to patients using effective communication skills

About You:
• Minimum 1 year of Dental Administrator experience is required
• Clinical background considered an asset
• Experience with Dental software is required

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

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Patient Care Coordinator - Dawson Dental Scarborough

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We empower our people and our practices with resources and technology to deliver exceptional care and patient outcomes. We are the future of dentistry: a network-driven, entrepreneurial approach with the knowledge, scale and cutting-edge technology to transform healthcare in Canada.