Patient Care Coordinator - Dawson Dental Aurora

Dentalcorp Health Services LTD.; Aurora; On-site; CAD 40,000 - 60,000; Part time

Job summary

Dentalcorp Health Services LTD. seeks a Patient Care Coordinator in Aurora, Ontario. The role involves ensuring a positive patient experience, managing appointments, and billing. Candidates should have at least one year of administrative experience, preferably in a dental setting, with strong communication and organizational skills. Join a team committed to providing high-quality care with competitive benefits and flexible work schedules.

Benefits

Competitive compensation

Career development opportunities

Flexible work-life balance

Discounted gym membership

Employee and Family Assistance Program

Qualifications

• Applicants should have a minimum of 1 year of administrative experience.
• Experience in a clinical environment is an asset.
• Familiarity with dental software is preferred.

Responsibilities

• Optimize the appointment schedule to minimize gaps.
• Manage patient calls, confirmations, and inquiries.
• Process billing, payments, and claims for insurance.

Skills

Customer Service

Communication

Organizational Skills

Active Listening

Education

Administrator experience (minimum 1 year)

Clinical background

Experience with Dental software

Job description

Patient Care Coordinator - Dawson Dental Aurora page is loaded

Patient Care Coordinator - Dawson Dental Aurora

Apply locations Aurora, Ontario time type Part time posted on Posted 30+ Days Ago job requisition id JR18533

About us:

Dawson Dental Aurora is located on the corner of Bayview Avenue and Pedersen Drive. We share a plaza with Chuck’s Roadhouse and Starbucks coffee. The office is easily accessible from nearby communities such as Stouffville, Richmond Hill, and Gormley. Our Aurora dentist office is steps away from a public transit stop and has free parking.

At Dawson Dental, you will be working alongside a talented, driven, and dedicated team that works like a family. Dawson Dental strives to provide the highest level of patient care providing Orthodontic treatment, Endodontics, Sleep and Sedation Dentistry and Kids Dentistry . We pride ourselves on providing quality dental care with our up to date technology and w e ensure that our patients have a very positive memorable experience.

We pride ourselves on providing quality dental care and 4. 9 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.

Additionally, through working within our network of clinics , you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.

Schedule:

Thursday: 8:00 am to 5:00 pm

Friday 8:30 am - 2:30 pm/4:00 pm depending on the week

Saturday 8:30 am - 2:30 pm (2 Saturdays a month)

Additional hours possible

Benefits of Joining Our Team:

• Competitive compensation

• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

Responsibilities:
• Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
• Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
• Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
• Effectively manage the recall system and accurately maintain the patient database
• Process referral letters and other patient correspondence upon receipt from the provider
• Manage and file all patient records and charts
• Demonstrate active listening and empathy to patients using effective communication skills

About You:
• Minimum 1 year of Administrator experience
• Clinical background considered an asset
• Experience with Dental software

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.