Patient Care Coordinator - Cor-Dent Dental Centre

Dentalcorp Canada; Winnipeg; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading dental practice located in Winnipeg seeks a Patient Care Coordinator. This role focuses on providing exceptional patient service, managing appointments, and supporting a friendly dental team. Candidates should have a clinical background and administrative experience. A comprehensive benefits package includes competitive compensation, career development opportunities, and work-life balance.

Benefits

Competitive compensation

Total rewards package

Employee and Family Assistance Program

Access to modernized technology

Career development opportunities

Work-life balance and flexibility

Qualifications

• Minimum 1 year of Administrator experience.
• Clinical dental background required.

Responsibilities

• Manage all patient calls and inquiries with a smile.
• Effectively manage the recall system and maintain patient database.
• Bill patients and handle payment inquiries.

Skills

Communication

Active Listening

Empathy

Tools

Dental software

Job description

Conveniently located in the heart of Winnipeg, Cor-Dent Dental Centre has been serving the community for many years. Our practice offers a complete range of dental services, including general, pediatric, restorative, and cosmetic dentistry.

Led by Dr. Sundeep Patel, our entire dental care team is dedicated to providing patients with the utmost in friendly and professional care. We take great pride in our patient testimonials and 4.9-stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning and innovative technology.

Schedule : Monday-Friday 8 : 00am to 5 : 00pm

Benefits of Joining Our Team :

• Competitive compensation.
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services.
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education.
• Attend social and CE events to network with dental professionals in your community.
• Work-life balance and flexibility.
• Access to modernized technology to provide optimal oral care to patients.

Responsibilities :

• Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave.
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps.
• Manage all patient calls and inquiries with a smile : appointments, confirmations, and amendments.
• Manage potential cancellations and overcome objections to motivate the patient to keep the appointment.
• Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner.
• Effectively manage the recall system and accurately maintain the patient database.
• Process referral letters and other patient correspondence upon receipt from the provider.
• Manage and file all patient records and charts.
• Demonstrate active listening and empathy to patients using effective communication skills.

About You :

• Minimum 1 year of Administrator experience.
• Clinical dental background is required.
• Experience with Dental software.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

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Patient Care Coordinator • Winnipeg, Manitoba, Canada