Patient Care Coordinator

Northwest Employment Works; Northwestern Ontario; On-site; CAD 30,000 - 60,000; Part time

Job summary

Northwest Employment Works is seeking a dedicated Patient Care Coordinator to join our growing team in Ontario. This role is crucial in facilitating treatment plans for patients suffering from addiction, ensuring a supportive and compassionate environment. Candidates should possess a high school diploma, relevant certifications, and experience working with vulnerable populations. This position offers $19.00 CAD per hour with flexible part-time hours across weekends. Join us in making a difference in the lives of individuals battling addiction.

Benefits

Wellness – Employment Assistance Program

Discounted GoodLife Fitness memberships

Retirement Savings Plan

Professional Development opportunities

Qualifications

• Strong commitment to working with individuals living with addiction and mental health.
• Completion of a High School Diploma and/or GED or equivalent is required.
• A certificate in Medical Office Administration or Health Services is an asset.

Responsibilities

• Collaborate with members of the interdisciplinary team to plan and evaluate treatment plans.
• Supervise urine drug screening and testing.
• Respond to general inquiries and make referrals within the CATC Healthcare Team.

Skills

Commitment to working with individuals living with addiction

Proficiency in Microsoft Office applications

Customer service experience

Education

High School Diploma or GED

Certificate in Medical Office Administration or Health Services

Job description

Division: Ontario Addiction Treatment Centres

Location: Thunder Bay North (119 Cumberland St N, Thunder Bay, ON P7A 4M4)

Job Type: Casual Scheduled Permanent

Hours:6 hours per week

Saturday: 9:00 am – 12:00 pm
Sunday: 9:00 am – 12:00 pm

Pay Rate: $19.00 per hour

Union:This position is represented by U.F.C.W. Local 175.

Reference ID:001-0ATC-1997

Come join our growing organization as a part of a high-performing CARE team that is committed to changing the lives of people suffering from addiction!

WHAT YOU’LL LOVE ABOUT CATC:

AS A MULTIDISCIPLINARY HEALTHCARE TEAM – TOGETHER, WE CARE:

Compassion| Accountability| Respect| Excellence

Wellness– Employment Assistance Program, Discounted GoodLife Fitness memberships
Career Development– Professional Development, Lunch & Learn Sessions and Access to 100+ courses within the Company’s Learning Management System.
Preparation for the Future– Retirement Savings Plan
Employee Recognition– Service Recognition Program

ABOUT THE POSITION:

The Patient Care Coordinator is the first point of contact and provides general information to patients and the public relating to their questions, concerns and/or suggestions. The Patient Care Coordinator is a multi-faceted role in which facilitates the opioid agonist therapy treatment program. ThePatient Care Coordinatorcollaborates with members of the CATC interdisciplinary team to plan, implement, coordinate, and evaluate the appropriate treatment plans to support the patient in their journey to recovery.

YOUR DUTIES AND RESPONSIBILITIES:

• Collaborate with members of the interdisciplinary team to plan, implement, coordinate, and evaluate the appropriate treatment plans to support the patient.
• Supervise urine drug screening, and testing using a dipstick.
• If appropriately trained perform venipuncture, ECGs and assesses other vitals as required.
• Management of Patient active scripts including script cancellation as per Rx protocol.
• Maintain a high level of competency in Electrical Medical Records use including verification of health card, scheduling, information entry and assessment, data management, and document management.
• Communicate with MRP, Pharmacy and Nurse around patient needs, change in status and all emergency situations.
• Facilitates clients in OTN sessions and conducts CARE calls.
• Responds to general inquiries and makes appropriate referrals within CATC Healthcare Team.

WHAT YOU’LL NEED TO HAVE:

• Strong commitment to working with individuals living with addiction and mental health.
• Completion of a High School Diploma and/or GED or equivalent is required.
• A certificate in Medical Office Administration or Health Services is an asset.
• Previous experience in Customer Service or with vulnerable populations with addiction and mental health is considered an asset.
• Provision of a recent and acceptable Criminal Reference Check.
• Current First Aid and CPR Certification is required.
• Proficiency with Microsoft Office applications such as Word, Excel, PowerPoint, and Outlook

ABOUT THE COMPANY

At Canadian Addiction Treatment Centres, we strive to be leaders in the industry by creating access to best-in-class treatment to the communities that we serve. Our mission is to improve the lives of individuals living with the devastating effects of drug addiction. We focus on the quality of care and patient experience while providing an encouraging, compassionate and judgement-free environment. We apply a multidisciplinary, evidence-based approach and strive to provide quality of care and patient experience while providing an encouraging, compassionate and judgement-free care environment. Each of our clinics offers integrated medical and pharmacy services specifically designed to engage patients in a manner that promotes the development of a strong therapeutic relationship between the patient and his/her CARE team.

Please visit www.canatc.ca for more information!

Canadian Addiction Treatment Centres remains an inclusive and equal opportunity employer committed to providing accommodations for all applicants upon request at any stage of the selection process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.