Patient Access Representative, Ambulatory Float

UW Health; Belleville; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join an established healthcare provider dedicated to delivering exceptional patient care. As a Patient Access Representative, you will play a crucial role in ensuring a seamless experience for patients by verifying information and promoting a compassionate environment. This full-time position offers flexibility with shifts and locations, allowing you to balance your professional and personal life. Enjoy a comprehensive benefits package that supports your well-being and professional growth. This is a remarkable opportunity to be part of a team committed to making a difference in the community.

Benefits

Health and Dental Insurance

Paid Time Off

Retirement Plans

Tuition Benefits

Referral Bonus

Flexible Schedules

Qualifications

• High school diploma or equivalent is required.
• 1 year of experience in customer service is required.

Responsibilities

• Enter and verify patient information and financial obligations.
• Promote a positive patient experience and engage in compassionate collections.

Skills

Customer Service Skills

Communication Skills

Empathy

Education

High School Diploma

Associate's Degree in Business or related field

Job description

Work Schedule:

The is a full time, 1.0 FTE position. Shifts will be scheduled Monday-Friday between the hours of 7:30 AM -4:00 PM with some weekend and holiday requirements. Hours may vary based on the operational needs of the department.

Your primary work location will be at the Digestive health clinic when not covering other locations. You must be flexible to cover West side and East side locations.

Be part of something remarkable

Bring your excellent customer service skills to the #1 hospital in Wisconsin.

We are seeking a Patient Access Representative - Ambulatory to:

• Enter and verify demographic and insurance information, identify and collect patient financial obligations, and register or admit patients.


• Promote a positive patient and family experience, exhibit empathy, engage in compassionate collections, and demonstrate strong communication skills.


• Cover a variety of clinic locations and hours as needed.

At UW Health, you will have:

• An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance.


• Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.


• Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.


• The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions.


• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.

Qualifications

• High School Diploma or equivalent Required


• Associate's Degree in Business, Finance. Health Information Management or related field Preferred

Work Experience

• 1 year of experience in a customer service-related field Required


• 1 year of experience in a healthcare, call center, business, financial or insurance related field Preferred

Our Commitment to Diversity and Inclusion

UW Health is committed to being a diverse, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.

UW Health Clinics - our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With more than 90 primary and specialty care clinics located throughout Dane County and the surrounding areas, we are proud to have the opportunity to impact the communities we serve.

Job Description

UW Medical Foundation benefits