Patient Access Representative

Air Combat Effectiveness Consulting Group, LLC; West Perth; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a dynamic healthcare team as a Patient Access Representative, where you will play a vital role in ensuring seamless patient admissions and exceptional customer service. This position requires a keen attention to detail, as you will be responsible for accurately inputting demographic and insurance information while maintaining professionalism and courtesy. You will collaborate with various departments and assist patients with their financial inquiries. If you have a passion for healthcare and a commitment to providing outstanding service, this is an exciting opportunity to make a difference in patients' lives.

Qualifications

• 1 year of experience in a hospital or medical office is required.
• BLS certification and knowledge of medical terminology are essential.

Responsibilities

• Accurately input patient demographic and insurance information.
• Communicate with multiple departments and notify Financial Advocates.

Skills

Customer Service

Medical Terminology

Typing Accuracy

Problem Solving

Bilingual Communication

Education

High School Diploma or GED

Job description

Overview

Patient Access Representative demonstrates the ability to accurately input demographic and insurance information for patients admitted to the Hospital, Emergency Department and Outpatient Departments. Acknowledge consumers promptly and in a courteous manor, while maintaining a high level of professionalism and customer service to all we serve. Communicate with multiple departments, including outside physician offices, collection of deposits, co-pays and balances. Notify Financial Advocates of ay self-pay or uninsured patients. Records information into computer, scans required documents, pre-registers patients as scheduled. Enters orders for specific ancillary or admissions as rendered.

Qualifications

1 year experience in a hospital or medical office/clinic or business office, previous Admitting experience preferred.

Knowledge of medical terminology.

Ability to type with accuracy.

High school diploma or general education degree (GED) required.

BLS required.

Bilingual preferred.

Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.