Patient Access Representative

Arkansas Children's; Springdale; On-site; CAD 33,000 - 41,000; Full time

Job summary

Arkansas Children's is seeking a Patient Access Representative to manage the first impression at outpatient clinics, including scheduling and registration with complete demographic and insurance information.

Most new hires start between $17.20-$21.50 per hour, depending on experience and qualifications. This is a safety-sensitive role with required flu vaccines and tobacco-free workplace policies.

Qualifications

• High school diploma or GED or equivalent.
• Entry level - Experience not Required.

Responsibilities

• Schedules all patient appointments and ensures referrals are obtained.
• Meets or exceeds expected productivity and accuracy standards.
• Greets and engages patients, families and visitors in order to provide a positive first impression.
• Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.
• Completes discharge scheduling and ensure follow up appointments and tests are scheduled.
• Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating.
• Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.
• Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.

Education

High school diploma or GED or equivalent

Job description

Open — Arkansas Children's has a posting for this job. Posted 28 Sep 2026.

This posting

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About this job

ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.

This position has been designated as safety sensitive and cannot be filled by a candidate who is a current user of medical marijuana.

CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account (https://www.myworkday.com/archildrens/)and search the "Find Jobs" report.

Work Shift:

Please see job description for details.

Time Type:

Full time

Department:

Summary:

Responsible for the first impression of Arkansas Children's; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information.

Most new hires start between $17.20-$21.50 per hour, depending on experience and qualifications.

Additional Information:

Responsible for the first impression of Arkansas Children's; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information.

Required Education:

Recommended Education:

High school diploma or GED or equivalent

Required Work Experience:

Entry Level - Experience not Required.

Recommended Work Experience:

Required Certifications:

Recommended Certifications:

Description

1. 1. Schedules all patient appointments and ensures referrals are obtained.
2. 2. Meets or exceeds expected productivity and accuracy standards.
3. 3. Greets and engages patients, families and visitors in order to provide a positive first impression.
4. 4. Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.
5. 5. Completes discharge scheduling and ensure follow up appointments and tests are scheduled.
6. 6. Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating.
7. 7. Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.
8. 8. Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.

Each posting applies separately and lists its own pay.

Other posting · Req Harvey-Ped · Posted 28 Sep 2026

If the main posting closes, the newest of these takes its place and this page stays open.

Also open

Also open at Arkansas Children's

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