Parts Technician Journeyman - Calmont Truck Centre

NationaLease; Edmonton; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Parts Technician to join their dynamic team in Edmonton. This role involves managing parts inventories, providing exceptional customer service, and ensuring accurate processing of transactions. With a focus on teamwork and a supportive work environment, this position offers the opportunity to grow within a company dedicated to excellence in transportation solutions. If you thrive in a fast-paced setting and are passionate about delivering top-notch service, this is the perfect opportunity for you to shine and make a significant impact.

Benefits

Competitive compensation package

First-class benefits package

Healthy work-life balance

Qualifications

• 1-2 years related industry experience preferred.
• Must have strong customer service and communication skills.

Responsibilities

• Manage and dispense parts inventories for automotive and heavy-duty.
• Handle customer inquiries and recommend specific products.

Skills

Customer Service Skills

Troubleshooting Skills

Communication Skills

Organizational Skills

Attention to Detail

Education

High School Diploma or GED

Tools

MS Word

MS Excel

CDK

Job description

Parts Technician Journeyman - Calmont Truck Centre

In 1944, a group of regional truck lease company owners met in Chicago to discuss how they could work together to provide maintenance for one another as their trucks began to travel across the country. From that meeting, NationaLease was born. Today, maintenance and the technicians who provide it still form the backbone of the NationaLease system. We are looking to strengthen our team with people who share our passion for providing a high level of quality and service to our customers. If you are that sort of person, we’d love to hear from you.

The Calmont Group is growing and we would love for you to come and grow with us!

In business for nearly 50 years, Calmont Group, a growing Canadian-based company with branches in Alberta, Saskatchewan, Manitoba, and Ontario. We are dedicated to delivering best-in-class transportation solutions to meet the diverse needs of our customers. Headquartered in Edmonton, Alberta, Calmont Group is comprised of Calmont Leasing Ltd., Calmont Truck Centre Ltd., Calmont Equipment Ltd., and Carter Lease and Rentals.

What You’ll Do

Join our team and experience a rewarding and challenging work environment with skilled and supportive teammates. Calmont Volvo Truck Centre Location Edmonton, AB. We are currently accepting resumes from organized and team-oriented individuals who are looking for a career as a Parts Technician - Tuesdays to Saturday Shift.

As a Parts Technician, you will manage and dispense parts inventories, including automotive and heavy duty. Other job duties will include, but are not limited to:

• Handling incoming parts inquiries from internal and external customers via phone, email or in person.
• Determining customer requirements and expectations in order to recommend specific products and solutions.
• Recommending alternate products based on cost, availability or specifications.
• Increasing sales and average order size by means of cross-selling, up-selling, add-on-sales and offering promotional sale items.
• Accurately processing customer transactions such as orders, quotes or returns.
• Maintaining accurate records of discussions or correspondence with customers.
• Performing weekly cycle counts as well as monthly and yearly inventory counts.
• Apply core standards to returns; classify cores according to vendor programs.
• Performing other related duties as assigned.

What We’re Looking For

• High School Diploma or GED.
• Minimum of 1-2 years related industry experience.
• Experienced Parts Person JM Ticket an Asset.
• Knowledge and experience with MS Word and Excel.
• Experience with CDK is an asset.
• Strong customer service, troubleshooting and communication skills, with experience analyzing and resolving customer service and client issues.
• Self-starter with the ability to prioritize and organize workload.
• Excellent attention to detail with a sense of urgency to meet tight deadlines.
• Must be able to work Tuesdays to Saturdays.

WHY YOU SHOULD APPLY

If you enjoy working in a fast-paced environment and believe in providing excellent customer service, then this may be the opportunity for you! At Calmont we believe in a healthy work-life balance and we are pleased to offer a competitive compensation package, along with a first class benefits package for the correct individual.

Job Types: Full-time, Permanent
Expected hours: 40 per week

Location

Edmonton, AB T5S 2P4

Position Type

Full-time

Required Travel

None