Parts Technician

EmergencyMD; Kelowna; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading truck service provider in Kelowna is seeking a Heavy Duty Parts Technician. The ideal candidate will have over 3 years of experience and strong knowledge of truck parts. Responsibilities include managing parts inventory and assisting service technicians. The position offers competitive compensation starting from $28.00/hour and comprehensive benefits including medical and dental coverage.

Benefits

Generous accrued vacation time

Employer RRSP matching

Company-paid extended health coverage

Qualifications

• Minimum 3 years of experience as a Heavy Duty Parts Technician.
• Strong knowledge of truck and trailer parts is necessary.
• Ability to lift up to 50 lbs.

Responsibilities

• Receive and inspect incoming parts for accuracy and quality.
• Maintain an organized parts inventory.
• Provide excellent customer service by answering parts inquiries.

Skills

Customer service

Communication

Proactive problem-solving

Attention to detail

Organizational skills

Education

Class 5 driver's license

Tools

Parts management software

Job description

Join our team as a Heavy Duty Parts Technician and keep the wheels of the industry turning!

Position: Heavy Duty Parts Technician

Type: Fulltime Permanent

Location: Kelowna, BC

Compensation: From $28.00/hour depending on experience

Who We Are:

Velocity Truck Centres Canada provides full-service support, including sales, maintenance, parts, collision repair, and financing. Representing top brands like Freightliner, Western Star, Thomas Built, Autocar, and Trailers, we are committed to Speed, Value, and Trust for our customers and employees. With 16 branches across Alberta and British Columbia and over 100 locations worldwide in Canada, the USA, Mexico, and Australia, we offer exciting career growth opportunities and are looking for dedicated professionals to join our team.

What We Offer:

• Attractive Compensation: From $28.00/hour depending on experience
• Work-Life Balance: Generous accrued vacation time.
• Financial Security: Plan for the future with employer RRSP matching
• Comprehensive Benefits: Company-paid extended health coverage that includes medical, dental, and vision coverage, basic life insurance, disability, and wellness programs.

Position Overview:

As a Heavy Duty Parts Technician, you will play a key role in ensuring the seamless operation of our dealership by providing expert support in parts inventory, sourcing, and distribution. You will work closely with our service team to supply the right parts, helping to maintain and repair commercial trucks and trailers to the highest standard. This position offers opportunities for growth while supporting the smooth running of day-to-day operations.

Job Duties:

• Receive and inspect incoming parts for accuracy and quality
• Maintain an organized parts inventory and ensure proper stock levels
• Assist service technicians in identifying and sourcing parts needed for repairs and maintenance
• Provide excellent customer service by answering parts inquiries and offering recommendations
• Process parts orders, returns, and exchanges in a timely and efficient manner
• Ensure parts are properly labeled and stored to maintain accessibility and safety
• Collaborate with other team members to ensure the timely delivery of parts to the service department
• Assist in maintaining a clean and organized parts department
• Stay updated on new parts, tools, and equipment in the industry
• Perform other duties as assigned by the Parts Manager or Supervisor

Required Skills and Qualifications:

• Minimum 3 years of experience as a Heavy Duty Parts Technician or in a related field
• Class 5 driver's license
• Strong knowledge of truck and trailer parts
• Excellent customer service and communication skills
• Ability to work in a fast-paced, high-volume environment
• Proficient with computer systems and parts management software
• Strong attention to detail and organizational skills
• Ability to lift up to 50 lbs
• Team player with a proactive approach to problem-solving

Preferred Qualifications

• Red Seal Parts Technician certificate is preferred
• Dealership experience is preferred

Velocity Truck Centres is an equal opportunity employer.

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