Parts Specialist: Customer Service, Inventory & Quotes

Brandt Group of Companies; Innisfil; On-site; CAD 36,000 - 54,000; Full time

Job summary

Brandt Group of Companies is seeking a Parts Person to help customers locate parts, provide pricing, and process online orders for internal and external customers. You will support service, manage inventory, and ensure accurate quotes and timely shipping.

A strong customer service mindset, basic warehousing knowledge, and ability to lift up to 50 lbs are required; journeyperson parts certification is an asset.

Qualifications

• Experience in parts or warehousing is preferred.
• Ability to lift up to 50 lbs.
• Willingness to work flexible shifts, including weekends.

Responsibilities

• Respond to customer needs with accurate solutions and build relationships.
• Prepare quotes and process orders to ensure satisfaction.
• Manage inventory accuracy and stock levels through adjustments.
• Locate and ship parts to customers and branches.
• Support the Service Department with part pricing and availability.
• Utilize computer systems to support operations.

Skills

Customer service

Parts knowledge

Warehousing

Education

Journeyperson Parts Certification (asset)

Job description

Brandt Group of Companies is seeking a Parts Person to help customers locate parts, provide pricing, and process online orders for internal and external customers. You will support service, manage inventory, and ensure accurate quotes and timely shipping.

A strong customer service mindset, basic warehousing knowledge, and ability to lift up to 50 lbs are required; journeyperson parts certification is an asset.