Partsperson

Brandt Group of Companies; Innisfil; On-site; CAD 36,000 - 54,000; Full time

Job summary

Brandt Group of Companies is seeking a Parts Person to help customers locate parts, provide pricing, and process online orders for internal and external customers. You will support service, manage inventory, and ensure accurate quotes and timely shipping.

A strong customer service mindset, basic warehousing knowledge, and ability to lift up to 50 lbs are required; journeyperson parts certification is an asset.

Qualifications

• Experience in parts or warehousing is preferred.
• Ability to lift up to 50 lbs.
• Willingness to work flexible shifts, including weekends.

Responsibilities

• Respond to customer needs with accurate solutions and build relationships.
• Prepare quotes and process orders to ensure satisfaction.
• Manage inventory accuracy and stock levels through adjustments.
• Locate and ship parts to customers and branches.
• Support the Service Department with part pricing and availability.
• Utilize computer systems to support operations.

Skills

Customer service

Parts knowledge

Warehousing

Education

Journeyperson Parts Certification (asset)

Job description

The Parts Person is responsible for assisting customers in locating parts they require, provide accurate pricing information for parts and completing online parts orders for internal and external customers.

Who We Are

Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the USA, Australia, and New Zealand.

For nine decades, the people of Brandt have stood shoulder-to-shoulder with the hardworking people that we serve. And really, there’s no place we’d rather be because just like them, it’s when we’re working hard and getting things done that we’re at our best.

Our success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers and we act on that belief every single day.

That’s Powerful Value, Delivered.

What You Will Be Responsible For

• Respond to internal and external customer needs promptly, delivering accurate solutions to build strong, lasting relationships.
• Prepare detailed quotes and efficiently process orders to ensure customer satisfaction.
• Manage the unloading, receiving, and organized storage of parts and materials to maintain accurate inventory.
• Document and report shipping, receiving, inventory and stock information thoroughly.
• Manage inventory accuracy, through inventory and bin adjustments.
• Place inventory stock orders to ensure optimal stock levels.
• Locate and ship parts to customers and branches as requested.
• Provide support to the Service Department with pricing and availability of parts to complete work orders.
• Operate parts and warehousing equipment.
• Utilize computer systems to effectively support operations.
• Attend required training.
• Other duties as assigned.

What We Look For

• Possess strong customer service skills both in person and over the phone.
• Ability to lift up to 50 lbs.
• Ability to work a flexible schedule, including working shifts, weekends, and holidays based on operational needs.
• Possess a foundation of parts and/or warehousing knowledge and skills.
• Previous experience in the parts industry considered an asset.
• Journeyperson Parts Certification considered an asset.

What We Offer

• Competitive compensation: we offer competitive wages that recognize your skills, experience, and contributions.
• Continuous Learning: through on-the-job training and educational opportunities.
• Opportunities for advancement within a growing company that values initiative and teamwork.
• Comprehensive benefits coverage: including health, dental, insurances, and more to support your and your family’s wellbeing.
• Retirement savings programs: Company matching pension and RRSP programs to help you invest in your future.

When you work for Brandt, we work for you. It’s as simple as that.