Parts Sales Coordinator

Kion Group AG; Mississauga; On-site; CAD 55,000 - 75,000; Full time

Job summary

A global supply chain solutions leader is seeking a Parts Sales Coordinator to support automated systems in the Mississauga office. The role involves providing consultations, sourcing components, and conducting site audits to enhance customer experience. Candidates should possess a Bachelor's degree and 2-3 years of experience in supply chain logistics, with strong analytical and communication skills. This position offers competitive compensation and opportunities for career development.

Benefits

Career Development

Competitive Compensation and Benefits

Pay Transparency

Global Opportunities

Qualifications

• 2-3 years of experience in Automation in Supply Chain Logistics.
• Proficiency in software applications such as SAP and Salesforce.
• Strong attention to detail and the ability to work with cross-functional teams.

Responsibilities

• Provide consultations to customers including quotes and order processing.
• Source control components with Mechanical and Electrical Engineering teams.
• Conduct site parts audits and educate customers about systems.

Skills

Analytical skills

Critical thinking

Communication skills

Software proficiency (SAP, Salesforce, Microsoft 365, CMMS)

Education

Bachelor's Degree and/or Engineering Technologist Diploma

Tools

SAP

Salesforce

Microsoft 365

CMMS

Job description

The Lifecyle Solutions & Service (LSS) Group at Dematic supports automated systems that help some of the largest companies in the world manage and optimize their warehouse and distribution operations. In our Mississauga office, we are building a world-class global material handling organization with leadership in Mechanical, Electrical and Software engineering. From troubleshooting, estimating, parts & service proposals to supporting the LSS Team, the position offers a variety of challenges in a fast-paced environment.

The Parts Sales Coordinator is a member of the Lifecyle Solutions & Service team reporting directly to the Director of Lifecyle Solutions & Service Department. The Parts Sales Coordinator actively engages in daily parts quoting and sales processes. The role is to support the installed customer base with account set-up, parts research, parts pricing, and confirmation of delivery. It includes sales related to parts, invoicing and or site efforts such as parts put away or parts site audits.

We offer:

• Career Development

• Competitive Compensation and Benefits

• Pay Transparency

• Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Tasks and Qualifications:

This Is What You Will Do in This Role

• Provide consultation to customers including quotes, order processing and support to improve existing systems.

• Work with Mechanical and Electrical Engineering teams to source controls components such as: Servo Drives, PLC, PC Controllers, DC Power Supplies, optical devices (i.e., encoders, photo eyes, etc.).

• Track & measures Key Performance Indicators and Fault data and evaluate & analyze the data, implement & direct improvement.

• Conduct site parts put away at the complete of installation and commissioning.

• Assist in inspection, testing, adjusting & evaluation of incoming electrical, Electromechanical, and electronic components.

• Collect & compile operational or experimental data and aid in the preparation of estimates, schedules, specifications & reports.

• Engage in safety program, prepares, and supports safety certifications.

• Provide site parts audits and services to educate customer and staff in the proper operation and maintenance of the material handling system.

What We Are Looking For

• Bachelor's Degree and/or Engineering Technologist Diploma or equivalent.

• 2-3 years of experience, preferably in Automation in Supply Chain Logistics field.

• Strong analytical and critical thinking skills with a high attention to detail.

• Ability to work with cross-functional teams such as Purchasing, Finance, Engineering and LSS Sales.

• Proactively take on new tasks and to look for ways to improve our systems.

• Effective communication and people skills with efficiency in software applications like, SAP, Salesforce, Microsoft 365 and CMMS.

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About us

KION Supply Chain Solutions (KION SCS) is an operating unit of the KION Group, consisting of the two strong and successful brands Dematic and DAI. Dematic is an intralogistics innovator that designs, builds and supports intelligent, automated solutions for manufacturing, warehouse and distribution environments for customers that are powering the future of commerce. The company is headquartered in Atlanta with engineering centers, manufacturing facilities and service centers located in more than 25 countries, and also owns the software company, Digital Applications International Limited (DAI).

DAI, acquired by Dematic in 2020, specializes in logistics automation solutions with offices in the US, UK and Switzerland.

The KION Group is among the world’s leading suppliers of industrial trucks and supply chain solutions and has a global network of more than 42,000 employees. Its portfolio encompasses forklift trucks and warehouse trucks, as well as integrated automation technology and software solutions for the optimization of supply chains. Across more than 100 countries worldwide, the KION Group’s solutions improve the flow of material and information within factories, warehouses, and distribution centers.

Our Linde and STILL forklift brands serve the premium industrial truck segment. Dematic is a global leader in automated material handling. Together, we are shaping the future and are among the best in our industry.

Our culture is driven by our shared KION Group values – integrity, collaboration, courage and excellence.