Parts Person - Peterbilt

Brandt Group of Companies; Hagersville; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive wages

Benefits package

Career growth opportunities

Job summary

Brandt Group of Companies in Ontario is seeking a Parts Clerk to help customers locate the right parts, provide accurate pricing, and process online orders for internal and external customers.

You will handle inventory, quotes, and shipments, support the Service Department with pricing, and operate warehousing equipment. This role requires strong customer service, reliability, and physical ability to lift up to 50 lbs.

Qualifications

• Customer service skills across in-person and phone.
• Experience with basic inventory handling and warehousing concepts.
• Ability to process quotes and online orders accurately.

Responsibilities

• Respond to internal and external customer needs promptly with accurate solutions.
• Prepare detailed quotes and process orders to ensure customer satisfaction.
• Manage unloading, receiving, and storage of parts to maintain inventory accuracy.
• Document and report shipping, receiving, inventory and stock information thoroughly.
• Maintain inventory accuracy through adjustments and stock checks.
• Place inventory stock orders to ensure optimal levels.
• Locate and ship parts to customers and branches as requested.
• Support Service Department with pricing and availability of parts for work orders.
• Operate parts and warehousing equipment.
• Attend required training and adhere to safety policies.
• Perform other duties as assigned.

Skills

Customer service

Inventory management

Order processing

Communication

Education

Journeyperson Parts Certification

Job description

This position is responsible for assisting customers in locating parts they require, provide accurate pricing information for parts and completing online parts orders for internal and external customers.

Who We Are

Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the USA, Australia, and New Zealand.

For nine decades, the people of Brandt have stood shoulder-to-shoulder with the hardworking people that we serve. And really, there’s no place we’d rather be because just like them, it’s when we’re working hard and getting things done that we’re at our best.

Our success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers and we act on that belief every single day.

That’s Powerful Value, Delivered.

What You Will Be Responsible For

• Respond to internal and external customer needs promptly, delivering accurate solutions to build strong, lasting relationships.
• Prepare detailed quotes and efficiently process orders to ensure customer satisfaction.
• Manage the unloading, receiving, and organized storage of parts and materials to maintain accurate inventory.
• Document and report shipping, receiving, inventory and stock information thoroughly.
• Manage inventory accuracy, through inventory and bin adjustments.
• Place inventory stock orders to ensure optimal stock levels.
• Locate and ship parts to customers and branches as requested.
• Provide support to the Service Department with pricing and availability of parts to complete work orders.
• Operate parts and warehousing equipment.
• Utilize computer systems to effectively support operations.
• Attend required training.
• Other duties as assigned.

What We Look For

• Possess strong customer service skills both in person and over the phone.
• Ability to lift up to 50 lbs.
• Ability to work a flexible schedule, including working shifts, weekends, and holidays based on operational needs.
• Possess a foundation of parts and/or warehousing knowledge and skills.
• Previous experience in the parts industry considered an asset.
• Journeyperson Parts Certification considered an asset.

What We Offer

• Competitive compensation: we offer competitive wages that recognize your skills, experience, and contributions.
• Continuous Learning: through on-the-job training and educational opportunities.
• Opportunities for advancement within a growing company that values initiative and teamwork.
• Comprehensive benefits coverage: including health, dental, insurances, and more to support your and your family’s wellbeing.
• Retirement savings programs: Company matching pension and RRSP programs to help you invest in your future.

When you work for Brandt, we work for you. It’s as simple as that.