Partsperson

Brandt Group of Companies; Innisfil; On-site; CAD 42,000 - 54,000; Full time

Job summary

Brandt Group of Companies is seeking a Parts Person to assist customers in locating required parts, provide accurate pricing, and complete online orders for internal and external customers. You will support the Service Department with parts pricing and availability, unload and store parts, and maintain inventory accuracy.

The role requires strong customer service skills, physical ability to lift up to 50 lbs, and flexibility to work shifts, including weekends and holidays.

Qualifications

• Customer service skills, in person and over the phone.
• Foundation of parts and warehousing knowledge is preferred.
• Ability to work a flexible schedule, including weekends/holidays.
• Previous experience in the parts industry is an asset.
• Journeyperson Parts Certification is an asset.

Responsibilities

• Respond to internal and external customer needs promptly, delivering accurate solutions.
• Prepare detailed quotes and efficiently process orders to ensure customer satisfaction.
• Manage unloading, receiving, and organized storage of parts and materials to maintain inventory.
• Document and report shipping, receiving, inventory and stock information.
• Manage inventory accuracy through inventory and bin adjustments.
• Place inventory stock orders to ensure optimal stock levels.
• Locate and ship parts to customers and branches as requested.
• Provide support to the Service Department with pricing and availability of parts.
• Operate parts and warehousing equipment.
• Utilize computer systems to support operations.
• Attend required training.
• Other duties as assigned.

Skills

Customer service

Parts knowledge

Flexible schedule

Communication

Job description

The Parts Person is responsible for assisting customers in locating parts they require, provide accurate pricing information for parts and completing online parts orders for internal and external customers.

Who We Are

Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the USA, Australia, and New Zealand.

For nine decades, the people of Brandt have stood shoulder-to-shoulder with the hardworking people that we serve. And really, there’s no place we’d rather be because just like them, it’s when we’re working hard and getting things done that we’re at our best.

Our success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers and we act on that belief every single day.

That’s Powerful Value, Delivered.

What You Will Be Responsible For

• Respond to internal and external customer needs promptly, delivering accurate solutions to build strong, lasting relationships.
• Prepare detailed quotes and efficiently process orders to ensure customer satisfaction.
• Manage the unloading, receiving, and organized storage of parts and materials to maintain accurate inventory.
• Document and report shipping, receiving, inventory and stock information thoroughly.
• Manage inventory accuracy, through inventory and bin adjustments.
• Place inventory stock orders to ensure optimal stock levels.
• Locate and ship parts to customers and branches as requested.
• Provide support to the Service Department with pricing and availability of parts to complete work orders.
• Operate parts and warehousing equipment.
• Utilize computer systems to effectively support operations.
• Attend required training.
• Other duties as assigned.

What We Look For

• Possess strong customer service skills both in person and over the phone.
• Ability to lift up to 50 lbs.
• Ability to work a flexible schedule, including working shifts, weekends, and holidays based on operational needs.
• Possess a foundation of parts and/or warehousing knowledge and skills.
• Previous experience in the parts industry considered an asset.
• Journeyperson Parts Certification considered an asset.

What We Offer

• Competitive compensation: we offer competitive wages that recognize your skills, experience, and contributions.
• Continuous Learning: through on-the-job training and educational opportunities.
• Opportunities for advancement within a growing company that values initiative and teamwork.
• Comprehensive benefits coverage: including health, dental, insurances, and more to support your and your family’s wellbeing.
• Retirement savings programs: Company matching pension and RRSP programs to help you invest in your future.

When you work for Brandt, we work for you. It’s as simple as that.