Parts Manager - Yellowknife, NT (3009928)

Red Seal Recruiting Solutions Ltd.; Yellowknife; On-site; CAD 130,000 - 150,000; Full time

Job summary

A leading company in Yellowknife is seeking a Parts Department Manager to oversee operations at their new facility. This role involves managing inventory, ensuring customer satisfaction, and leading a team to drive business growth in the heavy equipment sector. With a competitive salary and benefits, this position offers career growth and stability in a collaborative work environment.

Benefits

Health Insurance

Paid Time Off

Flexible time off beyond 2 weeks' vacation

Performance Bonus

Relocation Assistance

Other Perks

Qualifications

• Proven experience in parts management in heavy truck or equipment.
• Strong leadership and communication skills.
• Proficiency in inventory management software.

Responsibilities

• Manage daily operations of the parts department.
• Coordinate inventory and customer service.
• Ensure efficient ordering processes.

Skills

Leadership

Communication

Customer Service

Inventory Management

Education

Parts Technician Certificate

Class 5 Drivers License

Tools

Microsoft Office Suite

Job description

Company Overview : YB Services
Job Title : Parts Department Manager

We are seeking a Parts Manager for YB Services, a locally owned full-service repair and parts facility, to join their team. As a Traction Parts Distributor, they are the leading place for heavy truck equipment and generator repairs and parts in Yellowknife and the North West Territory. In 2024, they opened a new headquarters in Yellowknife with a 3,000 sq. ft. parts area with a front and back service counter. Now, they have the opportunity for a hands-on manager to help grow the service and parts business.

Why This Opportunity?

• Mission and Values : Dedicated to delivering innovative solutions, exceptional service, and fostering long-term relationships with customers and employees.
• Growth and Stability : A growing organization with a strong market presence and the ability to expand throughout NWT and Nunavut.
• Impact : Play a pivotal role in ensuring the efficiency and profitability of the service and parts department, directly contributing to the company's success.
• Career Growth : Opportunities to train parts staff and expand sales.
• Leadership Role : Take charge of a critical department, leading a team and making strategic decisions that drive results.
• Industry Expertise : Gain deeper insights into the trucking, power generation, and heavy equipment industry while working with top-tier brands and cutting-edge technology.

Role Overview :

Key Responsibilities : The Parts Manager is responsible for the daily operations of the parts department for heavy equipment repair and sales. This role will also manage inventory (truck, generator, and heavy equipment parts) and coordinate with technicians and customers. Ensuring efficient ordering processes and excellent customer service are also key in this position.

Key Qualifications to Succeed :

• Experience : Proven experience in parts management, preferably in the heavy truck or heavy equipment industry.
• Skills : Strong leadership, communication, and customer service skills. Proficiency in inventory management software and Microsoft Office Suite.
• Certifications : Parts Technician Certificate (preferred).
• Licenses : Class 5 Drivers License (required).

Reporting and Team Dynamics : Reporting directly to Kyle Hodges, the Founder and President. The Parts Manager will lead two parts staff and work collaboratively with the Service Manager and Service Technicians to contribute effectively to organizational goals.

Work Arrangement : Full-time, permanent relocation required.

Work Schedule : Monday to Friday, with some work on Saturdays and Sundays as required, particularly in the busy winter season.

Work Location : 105 Merlin Rd, Yellowknife, NT X1A 0G8

Yellowknife NWT : Permanent relocation required to a city of 20,000 people with lower tax rates than every province in Canada. Additionally, Northern Residents' Deduction (Basic Residency Amount) could reduce taxable income by up to $4,745, and financial assistance for children of up to $10,000 a year in grants.

Work Culture : A collaborative and supportive environment that values teamwork, innovation, and employee well-being. Features weekly management meetings and an all-hands-on-deck attitude to help customers.

Compensation : CA$ 130,000 - 150,000

Employee Benefits :

• Health Insurance
• Paid Time Off
• Flexible time off beyond 2 weeks' vacation
• Performance Bonus
• Relocation Assistance
• Other Perks

Recruitment / Interview Process :

• Initial video screening with the headhunter.
• Video interview with the hiring manager and key stakeholders.
• Site and city visit with the President and key team members.

Interested? Here's how to apply :

If you're a motivated and experienced Parts Manager, call for a confidential discussion with Charlene at [phone number] or call or text directly: 1-[number] or toll-free: 1-[number].