Parts Manager - Peterbilt

Brandt Group of Companies; Hagersville; On-site; CAD 60,000 - 80,000; Full time

Job summary

A dynamic company is seeking a Parts Manager for its Hagersville location. The successful candidate will oversee parts operations and inventory management while driving profitable sales and ensuring customer satisfaction. This role requires strong leadership skills and the ability to optimize processes within the department.

Qualifications

• Experience in parts management or a related field.
• Strong leadership skills with a focus on team performance.
• Ability to analyze operations and implement effective changes.

Responsibilities

• Manage all aspects of parts inventory within the system.
• Grow profitable parts sales and ensure customer satisfaction.
• Develop annual parts sales business plans and budgets.

Skills

Inventory Management

Customer Service

Team Leadership

Sales Strategy

Process Optimization

Job description

Brandt is currently seeking a Parts Manager for our Hagersville and Norfolk Brandt Peterbilt location. The Parts manager is focused on increasing sales and resultant profits, while also enhancing competitiveness in the marketplace and maintaining dealer/customer satisfaction. This position is responsible for the management of parts operations, product support and personnel to maximize returns on investment through optimizing Parts Department processes.

Duties & Responsibilities

• Accountable for managing all aspects of parts inventory within parts system
• Optimize Parts Department processes to ensure internal and external customer satisfaction
• Grow profitable parts sales
• Coordinates a prompt, efficient, and timely flow of paperwork
• Works with the Operations & Service Managers to ensure a timely turnaround of parts needed for internal jobs
• Assists in analyzing departmental operations and storage layout and revises as needed for maximum effectiveness
• Maintain a high performance parts team through hiring, training, coaching, mentoring, and performance management in a safe environment
• Exercise disciplined expense control
• Ensure superior external and internal parts customer service through staff scheduling to cover business hours
• Work with product support and manufacturing groups to source and stock internally manufactured product parts
• Develop annual parts sales business plan and budget to include support to other Brandt branches
• Work with the Sales departments to maximize cross marketing opportunities
• Other duties as assigned