Parts Manager

Brandt Group of Companies; Hanwell; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company in the construction and forestry sector is seeking a Parts Manager for their Fredericton location. The role focuses on managing parts operations, enhancing sales, and ensuring customer satisfaction through effective team leadership and optimized processes. This position offers an opportunity to develop a high-performing team while collaborating with various departments to maximize efficiency and profitability.

Qualifications

• Experience managing parts operations and inventory systems.
• Strong leadership skills for team management and development.
• Ability to analyze operations for effectiveness.

Responsibilities

• Manage all aspects of parts inventory within the parts system.
• Optimize Parts Department processes to ensure customer satisfaction.
• Grow profitable parts sales.

Skills

Customer Service

Inventory Management

Sales Growth

Team Leadership

Job description

Brandt is currently seeking a Parts Manager for our Fredericton Construction & Forestry location. The Parts Manager is focused on increasing sales and profits, enhancing competitiveness, and maintaining dealer/customer satisfaction. This position manages parts operations, product support, and personnel to maximize returns through optimized Parts Department processes.

Duties & Responsibilities

1. Manage all aspects of parts inventory within the parts system.
2. Optimize Parts Department processes to ensure customer satisfaction.
3. Grow profitable parts sales.
4. Coordinate a prompt, efficient, and timely flow of paperwork.
5. Collaborate with Operations & Service Managers for timely parts turnaround for internal jobs.
6. Analyze departmental operations and storage layout, revising as needed for effectiveness.
7. Maintain a high-performing parts team through hiring, training, coaching, mentoring, and performance management in a safe environment.
8. Exercise disciplined expense control.
9. Ensure superior customer service through staff scheduling during business hours.
10. Work with product support and manufacturing groups to source and stock internally manufactured parts.
11. Develop an annual parts sales business plan and budget, including support to other Brandt branches.
12. Collaborate with Sales departments to maximize cross-marketing opportunities.
13. Perform other duties as assigned.