Parts Manager

Brandt Group of Companies; Edmonton; On-site; CAD 65,000 - 85,000; Full time

Job summary

Brandt Group of Companies is seeking a Parts Manager for our Edmonton Compact Construction Equipment location. The role focuses on increasing sales and profits, while maintaining dealer/customer satisfaction through effective parts operations and leadership.

You will manage parts inventory, optimize processes, coach a high performing team, and coordinate with product support and manufacturing to source and stock parts.

Qualifications

• Experience in parts inventory and parts department operations.
• Strong leadership, coaching and performance management.
• Proven ability to grow profitable parts sales.

Responsibilities

• Accountable for managing all aspects of parts inventory within parts system.
• Optimize Parts Department processes to ensure internal and external customer satisfaction.
• Grow profitable parts sales.
• Coordinates a prompt, efficient, and timely flow of paperwork.
• Works with Operations & Service Managers to ensure timely turnaround of parts for internal jobs.
• Assist in analyzing departmental operations and layout for maximum effectiveness.
• Maintain a high performance parts team through hiring, training, coaching and mentoring.

Job description

Brandt is currently seeking a Parts Manager for our Edmonton Compact Construction Equipment location. The Parts manager is focused on increasing sales and resultant profits, while also enhancing competitiveness in the marketplace and maintaining dealer/customer satisfaction. This position is responsible for the management of parts operations, product support and personnel to maximize returns on investment through optimizing Parts Department processes.

Duties & Responsibilities

• Accountable for managing all aspects of parts inventory within parts system
• Optimize Parts Department processes to ensure internal and external customer satisfaction
• Grow profitable parts sales
• Coordinates a prompt, efficient, and timely flow of paperwork
• Works with the Operations & Service Managers to ensure a timely turnaround of parts needed for internal jobs
• Assists in analyzing departmental operations and storage layout and revises as needed for maximum effectiveness
• Maintain a high performance parts team through hiring, training, coaching, mentoring, and performance management in a safe environment
• Exercise disciplined expense control
• Ensure superior external and internal parts customer service through staff scheduling to cover business hours
• Work with product support and manufacturing groups to source and stock internally manufactured product parts
• Develop annual parts sales business plan and budget to include support to other Brandt branches
• Work with the Sales departments to maximize cross marketing opportunities
• Other duties as assigned

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