Parts Manager

Brandt Tractor Ltd.; Brossard; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in the construction and forestry sector seeks a Parts Manager for its Brossard location. This position focuses on optimizing parts operations, managing inventory, and driving sales, while also ensuring superior customer service and building a high-performing team.

Qualifications

• Leadership experience in a parts department preferred.
• HD Journeyman Parts person ticket considered an asset.
• Warehouse management experience considered an asset.

Responsibilities

• Manage parts inventory and oversee all aspects of inventory within the parts system.
• Optimize Parts Department workflows for customer satisfaction.
• Drive profitable parts sales and develop business plans.

Skills

Knowledge of general parts and warehouse procedures

Strong oral and written communication skills

Effective team leadership abilities

Strong leadership and inventory management skills

Analytical mindset

Problem-solving skills

Organizational skills

Job description

Parts Manager

Brandt is currently seeking a Parts Manager for our Brossard Construction & Forestry location. This position is responsible for the management of parts operations and personnel to maximize returns on investment through optimizing departmental processes.

Responsibilities

1. Manage parts inventory: Oversee all aspects of parts inventory within the parts system.
2. Optimize processes: Improve Parts Department workflows to ensure internal and external customer satisfaction.
3. Drive sales: Grow profitable parts sales and develop annual parts sales business plans and budgets, supporting other Brandt branches.
4. Coordinate paperwork: Ensure a prompt, efficient, and timely flow of paperwork.
5. Collaborate with teams: Work with Operations & Service Managers to ensure timely turnaround of parts for internal jobs.
6. Analyze and improve: Review departmental operations and storage layouts, revising them as needed for maximum effectiveness.
7. Build a high-performing team: Hire, train, coach, mentor, and manage performance in a safe environment.
8. Control expenses: Exercise disciplined expense management.
9. Ensure customer service: Provide superior internal and external parts customer service by staffing accordingly during business hours.
10. Source parts: Collaborate with product support and manufacturing groups to source and stock internally manufactured product parts.
11. Support sales efforts: Work with Sales departments to maximize cross-marketing opportunities.
12. Other duties: Perform additional tasks as assigned.

Required Skills

• Knowledge of general parts and warehouse procedures
• Strong oral and written communication skills
• Effective team leadership abilities to achieve goals
• Willingness to assist staff as needed based on workload
• Strong leadership and inventory management skills
• Analytical mindset with problem-solving and organizational skills

Required Experience

• Previous leadership experience in a parts department preferred
• HD Journeyman Parts person ticket considered an asset
• Warehouse management experience considered an asset