Parts Counterperson

The Bayview Group; Dartmouth; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a family-oriented company that values your contributions and offers comprehensive training and development. As a Parts Counterperson, you'll play a vital role in providing exceptional service to customers by evaluating and recommending the right parts for their needs. This position not only offers a competitive salary but also a robust benefits package including health and dental coverage, RRSP matching, and paid training. If you are a motivated self-starter with a passion for customer service and a commitment to teamwork, this is the perfect opportunity for you to thrive in a supportive environment.

Benefits

Health & Dental

Long-Term Disability Insurance

Vision Care

RRSP Match

Boot Allowance

Wellness Allowance

Paid training

Family-Owned Company

Qualifications

• Experience in the Medium/Heavy Duty truck or automotive industry is essential.
• Strong product and technical knowledge required.

Responsibilities

• Evaluate and recommend parts based on customer needs.
• Answer sales calls and manage customer inquiries effectively.
• Maintain a clean and professional work environment.

Skills

Sales Skills

Customer Service

Problem-Solving

Communication Skills

Technical Knowledge

Teamwork

Education

High School Diploma

Job description

Come work for the best! We welcome you to apply today to join our family at Bayview. Here, you're able to contribute to our goal of providing an extraordinary experience to all of our clients. At Bayview, we set each member up for success by providing comprehensive, highly specialized training for each position within our organization, complete with on-the-job training and ongoing personal development.

Bayview Trucks & Equipment Ltd. is a Full Service, Parts and Sales dealer for Kenworth Trucks and KUBOTA farm and construction equipment, with 5 locations in New Brunswick (Saint John, Fredericton, Moncton, Woodstock & Bathurst) and two in Nova Scotia, New Glasgow and Dartmouth.

• Please only apply if you are willing to relocate to one of these locations. Relocation assistance is available for the right candidates!

We Offer a Comprehensive Benefits Package Including:

• Competitive Salary
• Health & Dental
• Long-Term Disability Insurance
• Vision Care
• RRSP Match
• Boot Allowance
• Wellness Allowance
• Paid training
• Family-Owned Company

Reporting to the Parts Manager, the Parts Counterperson is responsible for the sale of all makes of Heavy Truck parts and accessories to existing and prospective customers.

Key Responsibilities Include:

• Evaluate and recommend parts required based on customer information.
• Answer and make sales calls as needed.
• Receive and ship incoming/outgoing freight.
• Look up and locate parts in inventory or order parts from suppliers as per policies.
• Generate quotes and complete orders as per customer requests.
• Negotiate key sales issues and handle objections as required.
• Assist customers post-sale with warranty.
• Explain warranty coverage to customers (as applicable).
• Assist with inter-branch transfers.
• Assist other staff in the department as needed.
• Follow all policies and procedures as outlined by management.
• Maintain a professional appearance and a safe, clean work environment.

Qualifications that a candidate MUST possess in order to gain consideration for this position:

• Previous experience in the Medium / Heavy Duty truck, automotive industry.
• High degree of product and technical knowledge.
• A team player with a strong sense of commitment to the customer.
• Physical ability to lift a maximum of 50 lbs.
• Self-starter and motivated to sell.
• Good written and verbal communication skills.
• Ability to handle competing priorities and meet deadlines.
• Available to work alternating Saturday mornings.
• Superior problem-solving skills to achieve win-win solutions.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.