Parts Consultant

Premier Equipment Ltd.; Norwich; Hybrid; CAD 30,000 - 39,000; Full time

Benefits offered by this job

Health & Dental Coverage

RRSP Matching

Annual Profit Sharing

Boot & Tool Allowance

Apprenticeship Scholarships

Employee Assistance Program (EAP)

Company Vehicle

Job summary

Premier Equipment Ltd. is hiring a Parts Consultant to serve as the go-to expert for customers and our service team, helping find the right parts to keep equipment running smoothly. You’ll manage inventory, organize displays, and ensure parts are ordered, received, and ready for use.

You will provide excellent customer service, offer recommendations, and support the dealership’s success along with farmers and crews who depend on us daily.

Qualifications

• 1–3 years experience in a parts or service department or similar customer-facing role.
• Ability to identify parts using catalogs, diagrams, and software systems.
• Solid problem-solving and attention to detail.
• Must have computer experience.
• Must be customer oriented.

Responsibilities

• Counter sales focused on internal and external customer satisfaction.
• Maintain attractive and current showroom displays.
• Promote and merchandise parts and accessories.
• Assist with verification, stocking, and ordering of parts.
• Other tasks as required by the Parts Manager.

Skills

Customer service

Attention to detail

Organization

Team player

Multitasking

Basic math

Education

High school diploma or GED

Tools

Catalogs/diagrams

Inventory software

Parts databases

Job description

Overview

Premier Equipment is the largest full-service John Deere dealership in Ontario serving agriculture, lawn care, golf, commercial grounds, and compact construction customers across Ontario. With 20 locations and over 190 skilled technicians, we deliver innovative equipment, expert service, and unmatched support.Since the 1950s, we’ve grown with a clear purpose: To be the best part of our customer’s day by improving their business and lifestyle. Whether it’s solving equipment issues or offering new technology, we’re here to make their day better—and yours too.

It’s an exciting time to join Premier. Come grow with us.

What You'll Be Doing

As a Parts Consultant at our ag dealership, you’ll be the go‑to expert for helping both customers and our service team find the right parts to keep their equipment running smoothly. Whether it’s a farmer needing a quick replacement part during harvest season or a technician prepping for a major repair, you’ll use your knowledge of agricultural equipment and our parts systems to track down exactly what’s needed. You’ll manage inventory, keep things organized, and ensure parts are ordered, received, and ready to go. Along the way, you’ll provide excellent customer service, offer helpful recommendations, and play a key role in supporting the success of our dealership — and the farmers and crews who count on us every day.

Responsibilities

• Responsible for counter sales focusing on internal and external customer satisfaction.
• Maintaining attractive and current showroom displays.
• Promote and merchandise parts and accessories.
• Assist with the verification, stocking, and ordering of parts
• Other associated tasks as required by the Parts Manager.

Qualifications

• 1–3 years of experience in a parts department, service department, or similar customer‑facing role.

• Ability to identify parts using catalogs, diagrams, and software systems.

• Solid problem‑solving and attention to detail.

• Must have computer experience.
• Must be customer orientated.
• Must have the ability to work under pressure and in a team environment.
• Ability to multitask and stay organized in a fast‑paced environment.

• Team‑oriented with a positive attitude.

• Basic math skills for processing transactions and managing inventory.

• Rotating weekends and on‑call participation will be required.

Preferred

• Knowledge of Agricultural equipment an asset.
• Experience in an ag dealership, heavy equipment, or automotive parts environment preferred.
• Familiarity with brands like John Deere, or similar is a plus.
• Prior experience with inventory systems or parts databases is an asset.

Education

• High school diploma or GED required.

At Premier Equipment, we are committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported. We offer accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview, please advise us if you require an accommodation.

What's in It for You

At Premier Equipment, we invest in our people and reward their contributions with a competitive and supportive compensation package, including:

• Comprehensive Health & Dental Coverage (includes vision and paramedical services)
• Company-Matched RRSP
• Annual Profit Sharing
• Boot & Tool Allowance
• Apprenticeship Scholarships
• Employee Assistance Program (EAP)
• Company Vehicle (for qualifying positions)

Salary Range

CAD $22.00 - CAD $28.00 /Hr.