Parts Apprentice Technician

Western Star Trucks; Alberta; On-site; CAD 40,000 - 50,000; Full time

Job summary

The WSN Group of Companies is seeking a Parts Apprentice Technician in Canada, Alberta. This role involves inventory control, customer service, and multitasking within a fast-paced environment. The company offers a supportive culture and encourages candidates to apply who are organized, sales-driven, and able to lift heavy items.

Benefits

RRSP/TFSA options

Competitive compensation

Full benefits

Positive work environment

Qualifications

• Ability to lift approximately 60 lbs.
• Capable of working independently and as part of a team.
• Flexible hours to meet department needs.

Responsibilities

• Processing daily orders, receiving and shipping duties.
• Providing sales, price quotes, and inventory control.
• Delivering high-quality service to customers.

Skills

Forklift operation

Multitasking

Sales-driven

Organization

Self-motivated

Job description

At the WSN Group of Companies, we believe truck drivers are essential in keeping our world moving - it’s why we’ve dedicated our business to helping others succeed.

We are a full-service heavy-duty truck dealership, offering new truck sales, parts, service, and body shop work. What started out as a family-owned and operated business in 1987 has now grown to a group of companies with dealerships in 3 main cities in Northern Alberta.

We believe in building relationships with our customers and understanding their unique needs. We prioritize communication, keeping our customers and co-workers informed every step of the way. And finally, we genuinely care about our customers and their trucks, every step of the way.

WSN Group of Companies is committed to hiring and retaining top talent by offering a positive, open work environment, competitive compensation, full benefits including RRSP/TFSA options, and an inclusive culture!

Due to ongoing growth, we are seeking Parts Apprentice Technicians responsible for ordering, warehousing, inventory control, price quoting, and sales of parts, while delivering exceptional customer service.

KEY POSITION FUNCTIONS:

• Process daily orders, handle receiving and shipping duties
• Answer phone calls promptly to provide sales, price quotes, and information
• Deliver high-quality service to internal and external customers, supporting other dealership departments professionally and efficiently
• Memorize product codes and warehouse placement
• Pull and fulfill orders from stock
• Notify parts administrator of out-of-stock parts or urgent shop materials
• Manage cores, warranties, and new part returns per department policies, with support from the department manager
• Participate in training and development programs and attend department meetings
• Report safety concerns and incidents to your Supervisor/Manager
• Maintain a professional appearance and strong work ethic
• Assist in maintaining Elite Support certification, ensure all areas are clean, organized, and safe, and complete 5S audits monthly
• Foster a culture of continuous improvement
• Perform other duties as required

QUALIFICATIONS & EXPERIENCE REQUIREMENTS:

• Forklift operation skills are an asset
• Ability to work independently and as part of a team
• Capable of multitasking in a fast-paced environment
• Flexible hours to meet department needs
• Ability to lift approximately 60 lbs.
• Ability to stand for extended periods
• Sales-driven, organized, and self-motivated