Parts and Service Advisor

The 401 Group of Companies; Innisfil; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading group of automotive service providers in Innisfil is seeking a dynamic individual to assist clients in the parts store and ascertain auto services. The ideal candidate will have a high school education, strong communication skills, and a valid G Driver's License. Join a fast-paced, exciting work environment with ample opportunities for growth and a rewarding career.

Benefits

Health & wellness benefits

Employee pricing on parts

Referral bonuses

On-site parking

Qualifications

• High school education or equivalent.
• Understanding of automotive parts.
• Strong communication skills.
• Ability to work in a fast-paced environment.
• Friendly attitude.
• Above-average technical knowledge.
• Valid G Driver's License and acceptable driving record.

Responsibilities

• Assist clients in the parts store.
• Ascertain auto services by inspecting vehicles.
• Check in customer RVs with inspection sheets.
• Prepare repair orders (RO) with symptom descriptions.
• Perform parts inventory audits.
• Follow all Health and Safety guidelines.

Skills

Communication skills

Understanding of automotive parts

Technical knowledge

Ability to work in a fast-paced environment

Education

High school education or equivalent

Job description

At the Group of Companies, we want to focus on not who you are, but who you CAN be! We strive to hire exceptional employees who see themselves as trailblazers, trendsetters, creators, do-ers, catalysts, go-getters, and influential leaders in all aspects of who they aspire to be daily.

Location : Commerce Park Dr, Innisfil ON

Compensation : $, - $, per year + Bonus Structure

What You Will Be Doing :

• Assist clients in the parts store
• Ascertain auto services by listening to customer's description of symptoms; clarifying the description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules
• Check in customer RVs with inspection sheet, write ROs with customers ensuring all work requested is captured with a customer sign off, and verify warranty and service contract coverage by examining records and papers; explaining provisions and exclusions
• Develop estimates by costing materials, supplies, and labour; calculating customer's payment, including deductibles
• Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system
• Provide Parts or the Auto and RV Techs for ROs
• Desire and capability to assist happy clients to obtain the right products
• Ability to perform parts inventory audits
• Work without constant supervision
• Follow all Health and Safety guidelines
• Other duties as assigned

What You Bring to the Table :

• High school education or equivalent
• Understanding of automotive parts
• Strong communication skills
• Ability to work in a fast-paced environment
• Friendly attitude
• Above-average technical knowledge
• Valid G Driver's License and acceptable driving record

So why work for us?

The Group of Companies is privately owned and % Canadian

• State-of-the-art facilities including a "google-like" call centre and a sq ft. centralized service "Hub"
• A high energy, fast paced and fun work environment with various initiatives and rewards
• Individual and team-oriented coaching, mentoring, and training
• Opportunities for career path planning, growth, and advancement from within
• Health & wellness benefit enrolment opportunities
• Employee referral bonus opportunities
• Employee pricing on parts, service and at the Blackshop Restaurant and Wine Bar
• A corporate swag e-site for employees exclusively
• Perkopolis enrollment
• On-site Parking

The Group of Companies is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and services. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren't limited to Kia, Mitsubishi, Volkswagen, Hyundai, Subaru, Honda, Nissan, Chrysler, Jeep, Dodge, Ram, Yamaha, Auto Financing, CampMart, and Grand River Boats.

If you have a growth mindset like us, we'd love to see your resume and have a conversation. Opportunities at the Group of Companies are endless!

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. The Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier-free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact HR.

We thank all candidates in advance for their interest. Only those selected for an interview will be contacted. Due to the volume of applications, we are unable to confirm receipt of individual applications or resumes.