Parts Advisor/Technician - Vegreville

Agriterra Equipment; Town of Vegreville; On-site; CAD 50,000 - 70,000; Full time

Job summary

Agriterra Equipment is seeking a Parts Advisor/Technician in Vegreville, AB. This role involves advising clients on parts for a variety of agricultural and lawn equipment, managing sourcing and inventory, and ensuring customer satisfaction. The ideal candidate will have parts technician certification or equivalent experience and strong technical understanding. Join a team with a competitive wage, great benefits, and a focus on employee training and development.

Benefits

Competitive hourly wage

Great benefits package

RRSP matching program

Paid factory training (online and in-person)

Tenure bonuses

Qualifications

• Certification as a Journeyperson Parts Technician or 5 years experience required.
• Experience with AGCO brands and similar agricultural equipment is a plus.
• Strong aptitude for understanding technical requirements.

Responsibilities

• Advise clients and recommend necessary parts for agriculture equipment.
• Manage sourcing parts from various categories (electrical, hydraulics, etc.).
• Maintain inventory counts and respond to customer inquiries.

Skills

Client satisfaction

Technical understanding

Sourcing parts

Computer skills

Education

Journeyperson Parts Technician certification

5 years of experience as a Parts Technician/Parts Advisor

Job description

Parts Advisor/Technician

Agriterra Equipment is one of North America’s largest AGCO dealers. Representing exceptional brands, including Massey Ferguson, Fendt, Rogator, Bourgault, Morris, and Cub Cadet. Agriterra is also the first authorized sales and service centre for CAT agricultural products in North America. We have grown from 3 locations (in 2013) to 10 and have been consistently in AGCO North America’s Circle of Excellence Top 20 dealer group.

We are looking for an exceptional Parts Advisor/Technician to join our team in Vegreville, AB.

Experience as Parts Technician or Parts Advisor would be preferred (agriculture experience isn’t required but would be a bonus).

A knowledge of AGCO brands and/or Morris would be considered an asset.

What makes the role exciting and what does it involve?

• Acting as an advisor to clients to educate them on the parts they need and related parts they should consider or may need.
• Sourcing and recommending parts to clients on a wide range of agriculture equipment and brands such as:
  • Massey Ferguson, Fendt, Rogator, Cub Cadet, Caterpillar agriculture products and more;
  • Large agriculture equipment to lawn and garden equipment (the type of equipment can vary by region); and,
  • Skid steer loaders, loaders, telehandlers and excavators.

• Managing and sourcing parts from electrical, hydraulics, engines, transmissions, etc.
• Working the front or back counter as necessary, depending on the traffic flow of the business.
• Answering customer inquiries over the phone or through e-mail.
• Responding to customers in a timely manner and keeping a record of quotes that can be accessed by other team members.
• Inventory counts as needed.

What are we looking for?

• Journeyperson Parts Technician certification or 5 years of experience as a Parts Technician/Parts Advisor/Parts Person or similar position.
• Experience with AGCO brands and/or Bourgault
• Strong aptitude to understand technical requirements from clients and provide solutions.
• Proficient with sourcing parts for a wide range of equipment and applications.
• Good computer skills to use a range of different sites.
• Focus on client satisfaction and building long-term relationships to keep our clients coming back.
• Demonstrate and be comfortable suggesting other solutions that a client may need or related parts for repairs.
• Some flexibility to work on-call during busy seasons

Why work for Agriterra?

• A competitive hourly wage
• A great benefits package
• An RRSP matching program
• A great company culture, you’ll get to work with a lot of amazing people!
• A diverse range of equipment to source parts for to keep you challenged and to grow your experience
• Paid, factory training (online and in-person)
• Tenure bonuses