Parts Advisor - South London Nissan

Kelleher Ford; London; On-site; CAD 35,000 - 58,000; Full time

Benefits offered by this job

Competitive Compensation and Benefits

Employee Vehicle Purchase & Service

Employee and Family Assistance

Community events and career growth

Professional development

Job summary

South London Nissan in London, Ontario, Canada, is seeking a Parts Advisor to source parts for customers and technicians, manage orders, and support the sales process onsite.

The role emphasizes inventory control, price quotes, special orders, and maintaining a clean work area while following safety policies. A related post-secondary program and experience in a dealership are assets.

Qualifications

• Completion of a related post-secondary program or training in automotive parts.
• Experience in an automotive dealership or Parts Department is a plus.
• Familiarity with CDK is an asset.
• Strong organizational and time-management skills.
• Valid Ontario driver's license and clean driving record.
• Legally authorized to work in Canada.

Responsibilities

• Research and source parts for customers and technicians.
• Sell parts and process service work orders.
• Handle special-order requests and price quotes.
• Communicate order status and arrange delivery to the dealership.
• Maintain inventory and keep area clean and safe.

Skills

MS Office

Organizational skills

Time management

Diplomacy/Negotiation skills

Strong customer service

Heavy lifting ability

Ontario driver's license

Legally authorized to work in Canada

Professionalism and integrity

Education

Post-secondary program in automotive parts

Tools

CDK

Job description

Classification: Full-Time, Onsite, Immediate Vacancy

South London Nissan is proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success.

Our dealership Team Members are at the heart of our success, building long-lasting, trust-based relationships with customers across Canada. Our national network provides opportunities and support to build the career that’s right for you. Working here is fast-paced, non-stop, and a little unpredictable—and we love it.

Your area of focus.

The Parts Advisor will be responsible for researching and sourcing parts for customers and technicians, ensuring timely and accurate part orders, and facilitating the sales process. Will provide exceptional customer service by issuing price quotes, selling parts, and handling special-order requests. This role also involves managing inventory, maintaining a clean and organized work area, and following safety policies to ensure a safe working environment.

What drives your day-to-day?

• Research and source parts for customers or technicians
• Sell parts to customer or service work orders
• Complete special-order parts requests that need to be ordered by the customer
• Communicate with the customer on the status of any parts ordered and notify them upon delivery to the dealership
• Pick-up parts for customers or technicians as required
• Restock shelves and put warranty parts into appropriate bins
• Keep work area and displays clean
• Must follow all company safety policies and procedures
• Other duties as required

What are the must-haves…

• Some familiarity and/or experience with working in an automotive dealership and/or Parts Department
• Completion of a related post-secondary program and or training courses is considered an asset
• Experience with CDK is considered an asset
• A general understanding of Parts & Service operations and inventory management
• A well-defined sense of diplomacy, including negotiation and conflict resolution skills
• Strong organizational and time management skills
• A person of professionalism and high integrity who is trusted by others and consistently honours their commitments
• Detail oriented, self-motivated and resourceful
• High-level skills in Word, Excel and MS Office etc.
• Ability to meet physical demands such as heavy lifting, standing for long periods of time
• Must possess a valid Ontario driver's license and have a safe driving history
• Must be legally authorized to work in Canada

The Perks.

• Competitive Compensation and Benefits Package
• Employee Vehicle Purchase & Service Plans
• Employee and Family Assistance Programs
• Company-wide appreciation events and contests throughout the calendar year
• Professional development and the opportunity to grow your career

And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential.

Compensation

The expected range of compensation for this position is $35 – $58 Salary. The actual compensation offered will be based on a variety of factors, including job-related knowledge, education, skills and experience. This position will also be eligible to participate in the Company's bonus program for this role, subject to the terms and conditions of the applicable plan documents.

Can you picture yourself here already?

We hope so. It’s equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around.