Parts Advisor

Woodbine Toyota; Toronto; On-site; CAD 40,000 - 55,000; Full time

Job summary

A growing automotive dealership in Toronto is seeking a Parts Advisor to provide excellent service to customers, help them select parts, and manage orders efficiently. The ideal candidate will possess strong interpersonal and communication skills, have a solid knowledge of automotive parts, and the ability to handle customer complaints. All applicants must have a valid driver's license. Competitive benefits and a great team environment are offered.

Benefits

Benefits

Company vehicle eligibility

Great Team

Qualifications

• Must have strong knowledge of automotive parts and technical/mechanical repairs.
• Excellent verbal and written communication skills.
• Ability to manage customer complaints effectively.

Responsibilities

• Help customers select parts and provide quality service.
• Answer telephone calls and provide information.
• Receive payments from retail customers.

Skills

Interpersonal skills

Customer relationship skills

Verbal communication skills

Time management

Attention to detail

Ability to multitask

Education

Valid driver's license

Job description

Woodbine Toyota is looking for a Parts Advisor!

Job Duties :

1. Efficiently help customers select parts and provide internal and external customers (retail and shop) with high-quality service.
2. Answer telephone calls, indicate prices, and provide any other information.
3. Take orders for parts by telephone, technician counter, retail counter, and wholesale accounts.
4. Receive payments from retail customers.
5. Handle customer complaints immediately and according to the dealership's guidelines.

Successful Candidates Possess :

1. Excellent interpersonal skills with an upbeat and engaging attitude.
2. Customer relationship skills including listening and the ability to communicate effectively.
3. Excellent verbal communication and writing skills.
4. Ability to manage customer complaints and resolve difficult situations.
5. Organized and pays attention to detail.
6. Ability to follow set and standard procedures.
7. Excellent time management skills and the ability to multitask.
8. Flexible and open to change; take on special tasks as needed.
9. Ability to work independently and take self-initiative.
10. Must have a valid driver's license and a clean driver's abstract.
11. Strong knowledge of automotive parts and technical / mechanical repairs.
12. Basic computer skills.

Why Work for Woodbine Toyota :

1. Growing Dealership
2. Benefits
3. Company vehicle eligibility
4. Great Team

Go to our website to see more about our company and the many reasons why you will want to work for us!

We thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest.

Woodbine Toyota is committed to accommodating any applicant with a disability, as required by law, during the recruitment, assessment and selection process. Please notify us if you require accommodation.

No AI tools are used in our hiring process - we are a 100% human powered hiring team.