Parts Advisor

CNSC; Montreal; On-site; CAD 40,000 - 55,000; Full time

Job summary

Tesla seeks a Parts Advisor in Montreal to manage parts inventory and support service operations. Candidates should possess strong communication and organizational skills, with a passion for the company's mission. This role is crucial for maintaining service efficiency and customer satisfaction while being part of a dynamic team environment.

Benefits

Health Benefits Options

Family Support Programs

Dental & Vision Plans

401(k) with Employer Match

Paid Time Off

Employee Discounts

Qualifications

• Strong communication and relationship-building skills.
• Ability to work effectively in a team environment.
• Strong organizational skills with multiple priorities.

Responsibilities

• Source and manage parts inventory for service operations.
• Collaborate with stakeholders to ensure parts availability.
• Monitor inventory and update team on parts status.

Skills

Communication

Organizational skills

Teamwork

Proficiency in MS Office

Job description

At Tesla, Parts Advisors play a vital role in our service operations , supporting both Technicians and customers to help drive our mission of accelerating the world’s transition to sustainable energy. As a Parts Advisor , you’ll provide crucial parts support to the service center, collaborate with other departments, and focus on continuously developing your skills. You will help ensure Tesla customers experience the same innovation in service as they do in our vehicles.

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The ideal candidate for this role is energetic, organized , and dedicated . A passion for Tesla’s mission and an ability to thrive in a team-oriented environment are essential for success in this position.

About the Role – Parts Advisor

As a Parts Advisor at Tesla, you’ll be responsible for sourcing, monitoring, and managing parts inventory to ensure our service operations run smoothly. Your work will support our Technicians and contribute directly to customer satisfaction by ensuring the timely availability of parts.

You’ll also collaborate closely with internal and external stakeholders, providing valuable insights for process improvements.

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Key Responsibilities for the Parts Advisor

This role includes, but is not limited to, the following responsibilities :

• Source parts from Distribution Centers and other Service Centers and allocate them to vehicle service appointments.
• Monitor inventory within the parts system, updating relevant team members on parts availability.
• Review and prepare upcoming appointments, ensuring that all necessary documentation is up to date in the system.
• Process internal orders for shipment to other Service Centers.
• Manage warranty part shipments for quality assurance, including the handling of hazardous materials and high-voltage batteries.
• Receive, inspect, and stock incoming inventory and special-order parts.
• Escalate parts issues from suppliers in collaboration with the Regional Parts Manager, acting as a key point of contact to vendors and providing constructive feedback for future improvements.
• Transport parts using a van or forklift, coordinating with third parties as necessary.

What You’ll Bring

To excel as a Parts Advisor at Tesla, candidates should possess the following :

• Excellent communication skills and the ability to build and maintain strong working relationships with internal stakeholders and customers.
• Ability to work effectively within a team environment and contribute to shared goals.
• Strong organizational skills and the ability to manage multiple priorities and meet deadlines.
• Proficiency in MS Office and ability to communicate effectively in English .
• A valid driver’s license and the ability to obtain appropriate state licensing, if required.
• Physical ability to perform repetitive tasks, including lifting up to 25 lbs., and standing, bending, and sitting for extended periods.
• Vision capabilities that include identifying parts, operating systems, and recognizing potential safety hazards within the parts department.

Compensation and Benefits

Tesla offers competitive compensation along with a comprehensive benefits package, available from day 1 of employment :

• Health Benefits : Options for Aetna PPO and HSA plans with $0 payroll deductions.
• Family Support : Family-building, fertility, adoption, and surrogacy benefits.
• Dental & Vision Plans : Options with $0 paycheck contribution.
• Health Savings Account (HSA) : Tesla contributions for employees enrolled in the Aetna High Deductible plan.
• Flexible Spending Accounts (FSA) : For healthcare and dependent care.
• 401(k) with Employer Match , Employee Stock Purchase Plans, and other financial benefits.
• Company-paid Life Insurance : Basic Life, AD&D, short-term, and long-term disability coverage.
• Paid Time Off : Sick leave, vacation days, and paid holidays.
• Additional Resources : Access to back-up childcare, wellness programs, Tesla Babies program, commuter benefits, employee discounts, and more.

Tesla is committed to a diverse and inclusive workplace and offers equal opportunities to all qualified applicants. We encourage candidates from all backgrounds to apply. Tesla provides reasonable accommodations for individuals with disabilities.

If you’re passionate about Tesla’s mission and ready to contribute to our innovative service operations as a Parts Advisor in Montreal, Quebec , apply today.

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