Parts Advisor

AutoCanada; Guelph; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading automotive dealer group in Guelph, Ontario, is seeking a Parts Advisor to research and source parts for customers and technicians. The ideal candidate will provide exceptional service, maintain inventory, and manage special-orders. A background in automotive dealerships and relevant post-secondary education are preferred. The role offers a competitive compensation package and professional development opportunities.

Benefits

Competitive Compensation and Benefits Package

Employee Vehicle Purchase & Service Plans

Employee and Family Assistance Programs

Company-wide appreciation events

Professional development opportunities

Qualifications

• Familiarity with working in an automotive dealership and/or Parts Department.
• Strong negotiation and conflict resolution skills.
• A valid driver's license and a safe driving history.

Responsibilities

• Research and source parts for customers or technicians.
• Issue parts price quotes and sell parts to customers.
• Communicate the status of parts ordered and notify customers upon delivery.

Skills

Customer Service

Organizational Skills

Time Management

Attention to Detail

Ability to Lift Heavy Items

Education

Completion of related post-secondary program

Tools

CDK

Microsoft Word

Microsoft Excel

MS Office

Job description

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Position : Parts Advisor

Dealership : Guelph Hyundai

Location : Guelph, ON

Classification : Full-Time, Immediate Hire

Guelph Hyundai is proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success.

Our dealership Team Members are at the heart of our success, building long-lasting, trust-based relationships with customers across Canada. Our national network provides opportunities and support to build the career that’s right for you. Working here is fast-paced, non-stop, and a little unpredictable—and we love it.

Your area of focus.

The Parts Advisor will be responsible for researching and sourcing parts for customers and technicians, ensuring timely and accurate part orders, and facilitating the sales process. Will provide exceptional customer service by issuing price quotes, selling parts, and handling special-order requests. This role also involves managing inventory, maintaining a clean and organized work area, and following safety policies to ensure a safe working environment.

What drives your day-to-day?

• Research and source parts for customers or technicians
• Issue parts price quotes
• Sell parts to customer or service work orders
• Complete special-order parts requests that need to be ordered by the customer
• Communicate with the customer on the status of any parts ordered and notify them upon delivery to the dealership
• Pick-up parts for customers or technicians as required
• Restock shelves and put warranty parts into appropriate bins
• Keep work area and displays clean
• Must follow all company safety policies and procedures
• Other duties as required

What Are The Must-haves…

Some familiarity and / or experience with working in an automotive dealership and / or Parts Department

Completion of a related post-secondary program and or training courses is considered an asset

Experience with CDK is considered an asset

A general understanding of Parts & Service operations and inventory management

A well-defined sense of diplomacy, including negotiation and conflict resolution skills

Strong organizational and time management skills

A person of professionalism and high integrity who is trusted by others and consistently honours their commitments

Detail oriented, self-motivated and resourceful

High-level skills in Word, Excel and MS Office etc.

Ability to meet physical demands such as heavy lifting, standing for long periods of time

Must possess a valid driver's license and have a safe driving history

Must be legally authorized to work in Canada

The Perks.

Competitive Compensation and Benefits Package

Employee Vehicle Purchase & Service Plans

Employee and Family Assistance Programs

Company-wide appreciation events and contests throughout the calendar year

Professional development and the opportunity to grow your career

And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential.

Can you picture yourself here already?

We hope so. It’s equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around.

If you think you’re a good fit to come along on our ride, apply now through our website at www.autocan.ca / careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental / physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.

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Seniority level

Seniority level

Associate

Employment type

Employment type

Full-time

Job function

Job function

Management and Manufacturing

Industries

Motor Vehicle Manufacturing

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