Partnership Manager - Guardians West

EHN Canada; Nanaimo; Hybrid; CAD 75,000 - 105,000; Full time

Job summary

EHN Canada is seeking a Partnership Manager to expand business relationships within the Canadian Forces Base and affiliated networks. This role requires strong leadership and organizational skills, focusing on improving client experiences and generating referrals in the mental health service sector.

Benefits

Comprehensive benefits package

Yearly allowance for mental health and addiction services

24/7 Employee Assistance Program

Competitive paid-time-off policies

In-house fitness facilities or discounted external gym memberships

Discounts with Perkopolis

Personal and professional development support

Supportive relocation opportunities

Defined Benefit pension with employer contribution

Maternity and parental leave top-up

Qualifications

• Experience in account management and sales prospecting.
• Healthcare sector experience is a strong asset.
• Experience with Military, Veteran, and/or First Responders is an asset.

Responsibilities

• Leading partner relations for treatment solutions.
• Providing clinical and operational recommendations.
• Participating in Professional Development Plans for career growth.

Skills

Organizational skills

Strategic planning

Interpersonal skills

Project management

Analytical skills

Leadership

Communication

Education

Post-secondary education in business-related, psychology, or social services

Tools

Salesforce

PowerBI

Excel

Word

Outlook

PowerPoint

Visio

Job description

EHN Canada is the country’s largest provider of private mental health and addiction services, with inpatient operations in most provinces as well as virtual outpatient programs.

EHN Guardians is a division of EHN Canada that cares exclusively for Canadian military, veterans, and first responders. Dedicated inpatient treatment centres exclusively for these members (in BC, ON, and NS) offer specialized clinical treatment for all operational stress injuries. Referents and clients are serviced from start to finish by highly trained Partnership Managers and Guardian Concierge Specialists to optimize navigation, placement, and tracking of treatment success for this highly discerning segment.

Job Summary

The Partnership Manager (PM) is responsible for deepening and expanding business relationships with multiple referents within each Canadian Forces Base (CFB), RCMP Health Services Office (HSO), and Veterans Affairs Canada referral network as well as their internal resource teams and affiliated partners. The PM works closely with EHN Guardians leadership, Guardian Care Specialists, EHN Admissions, Clinical, Marketing, Operations, and other company resources to successfully generate referrals and deliver a superior client and referent experience.

Responsibilities

Strategic and tactical functions include:

• Leading all partner relations for treatment solutions and delivery provided within the EHN Guardian and EHN Canada network.
• Providing clinical and operational recommendations to meet the specific needs of customers and work with clinical leadership and internal resources to develop and effectively implement.
• Participating in Professional Development Plans (IDP) for career growth
  
  

Requirements

• Primarily working in hybrid environment
• Travel – required to travel to Regional Canada locations, National Office (Toronto, ON), and national conference locations.
• Must be based in Western Canada
• This territory covers the Western Provinces with potential for expansion.
  
  

Skills

• Experience collaborating for results, working in a fast-paced environment, great organizational skills, and demonstrated positive leadership style.
• Able to interface internally within the company with honesty, confidence, respect, and collaboration.
• Demonstrated ability to balance multiple projects involving large revenues and a high degree of complexity.
• Ability to be self-driven, set targets, and design growth plans independently.
• Ability to interface at the most senior levels internally.
• Strong analytical, time management, and organizational skills.
• Strong verbal, written, and presentation skills.
• Strong interpersonal skills.
• Project management skills and strategic planning ability required.
• Computer literacy, including strong competency in Salesforce, PowerBI, Excel, Word, Outlook, PowerPoint, and Visio.
  
  

Experience

• Account management and sales prospecting/planning processes.
• Previous healthcare sector experience is a strong asset.
• Previous experience with Military, Veteran, and/or First Responders is an asset.
  
  

Education

• Post-secondary education in business-related, psychology, or social services.
  
  

Employee Benefits And Perks

• Comprehensive benefits package, including a yearly allowance of $1,500 for mental health and addiction services, as well as $500 per service for various paramedical services, such as massage and physiotherapy
• 24/7 Employee Assistance Program through Greenshield Health
• Competitive paid-time-off policies
• Access to in-house fitness facilities where applicable or discounted external gym memberships
• Perks and discounts with Perkopolis – entertainment, home/auto/pet insurance
• Personal and professional development through our Education Support Assistance program
• Nationwide presence allows for supportive relocation opportunities
• Defined Benefit pension through CAAT with up to a 4% employer contribution
• Maternity and parental leave top-up
• Access to discounts at Kids & Co. Daycare
  
  

EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources.

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