Partner, People, Culture & Belonging

Youth Services Bureau of Ottawa; Ottawa; Hybrid; CAD 68,000 - 82,000; Full time

Job summary

An established industry player is seeking a dedicated HR professional to join their People, Culture and Belonging team. This role involves delivering high-quality HR solutions, managing talent acquisition, and ensuring a positive candidate experience. With a focus on employee engagement and retention, you will support managers in navigating HR policies and practices. The position offers a chance to contribute to meaningful work within a vibrant team, with a commitment to inclusivity and diversity. If you are passionate about fostering a supportive workplace culture, this opportunity is perfect for you.

Benefits

15 days of annual vacation + 1 personal day

100% YSB-paid group health benefits

Opportunity for meaningful work

Freedom to innovate

Qualifications

• 5+ years of experience in providing generalist P&C services.
• Bachelor's degree in HR or related field is required.

Responsibilities

• Support managers in attracting and retaining talent through innovative strategies.
• Manage the onboarding process and conduct new hire check-ins.

Skills

Interpersonal Skills

Organizational Skills

Decision Making

Problem Solving

Communication Skills

Attention to Detail

Education

Bachelor's degree in Human Resource, Psychology, Business Administration

Tools

HR Management Software

Job description

Location: Ottawa, Ontario

Reports to: Director, People, Culture and Belonging

Employment Status: Temporary, Full-time (12 months contract)

Bargaining Unit Status: Excluded

Annual Salary: $68,016.00 - $81,523.20

Language requirement: English is essential. French is an asset

Closing date: April 27th, 2025

Schedule: Hybrid, Monday to Friday (40 hours per week)

Competition #: 25-058

Posted: Internally/Externally

About Us

Founded in 1960, the Youth Services Bureau of Ottawa (YSB) is one of the largest and most comprehensive non-profit agencies in Ottawa and a registered charity. It provides mental health services, employment programs, emergency shelter, community health and housing services, and justice programs to youth in the Ottawa area, serving between 2,500 and 3,000 at-risk individuals aged 12+ and their families every month. YSB employs 350 caring professionals in a unionized environment in over 26 locations across Ottawa.

The Role

The People, Culture and Belonging (P&C) is one of generalist positions within the People, Culture and Belonging Team. The role ensures the delivery of comprehensive, high quality and timely P&C solutions to a designated client group and is positioned as a strategic partner to Program Directors and Coordinators for efficient talent management.

What You Will Do

• Support managers in attracting and retaining talent, through innovative recruitment and engagement strategies;
• Ensure a positive candidate experience throughout YSB’s recruitment process by upholding the highest industry standards, including prompt communication with applicants;
• Manage the onboarding process and conduct periodic new hire check-ins to ensure the successful integration of employees in our workforce;
• Manage employment contracts, ensuring offers, transfers, extensions and notice letters are issued in a timely manner;
• Provide advice and guidance to managers and employees on the correct interpretation of the collective agreement and HR policies;
• In collaboration with the People, Culture and Belonging Administrator, advise employees on their benefits and entitlements;
• Manage disability and sick leaves for a designated client group, ensuring the accuracy and timeliness of required documentation to support claims;
• Provide guidance and support to employees experiencing occupational and non-occupational illness or injury;
• Oversee the performance management process and organize periodic coaching sessions for managers;
• Conduct exit interviews and gather feedback for continuous improvement;
• Remain up-to-date with labor legislations and the evolving P&C best practices;
• Assist employees with their day-to-day P&C needs.

This Opportunity May Be Right For You If

• You hold a bachelor’s degree in Human Resource, Psychology, Business Administration or a related field (or a combination of education and experience);
• You have 5+ years of experience providing generalist P&C services;
• You are thoroughly knowledgeable or eager to learn about innovative P&C solutions;
• You are organized, have great attention to details and truly care about the quality of your work;
• You are known for your interpersonal skills and are able to be empathetic to the needs of employees and co-workers;
• You are passionate and bring energy to the organizational culture;
• Your decision making and problem solving skills are sharp;
• Your written and verbal communication skills are strong;
• Your sense of ethics and professionalism is high and you are able to keep confidential information;
• You are able to work with minimal supervision and willing to travel to YSB’s different locations in Ottawa.

You Get Bonus Points If

• You have worked in a unionized environment;
• You hold a CHRP designation;
• You have complete fluency in English and French;
• You have experience managing the Equity, Diversity and Inclusion function in an organization.

What We Offer

• An opportunity to join a vibrant team and be part of truly meaningful and rewarding work;
• 15 days of annual vacation + 1 personal day;
• 100% YSB-paid group health benefits;
• A team where you get to be yourself every day and where you have the freedom to innovate.

Join us!

If you think this vacancy is a good fit, we would love to hear from you. Please visit the career section of our website to submit your resume and one-page cover letter. Don’t just tell us what we want to hear, tell us your story and why you would make a great addition to our team.

We know applying to a job takes time and thank all candidates for their interest. While we are not able to get back to every candidate, we will ensure shortlisted applicants are aware of their status and will do our best to provide feedback if that can be helpful.

At YSB, we are committed to building a workforce that reflects the diversity of our community. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from the LGBTQ community and/or people with intersectional identities. Accommodation will be made available for applicants with a disability throughout the hiring process, kindly make your needs known in advance.

All interested candidates are encouraged to apply. In the event a qualified candidate is not found, candidates that do not meet the qualifications indicated on the posting may be considered. Qualified candidates may be contacted at any time throughout the application window, upon the closing date.