Partner & Member Marketing Coordinator New Toronto, ON, Canada

Ensemble Travel Group; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading travel agency consortium is seeking a Partner and Member Marketing Coordinator to drive execution across partner and member marketing initiatives. The ideal candidate will coordinate digital campaigns, manage inquiries, and support partner relations within a fast-paced environment. 2-3 years of marketing experience is required, preferably within the travel industry. Skills in Microsoft Office and HubSpot are essential.

Qualifications

• 2–3 years of experience in a marketing coordination or project management role.
• Experience in the travel or membership industry is preferred.
• Familiarity with CRM platforms, preferably HubSpot.

Responsibilities

• Coordinate planning and execution of Digital Co-op campaigns.
• Serve as the frontline for member marketing inquiries.
• Manage marketing assets using project management tools.

Skills

Marketing coordination

Project management

Customer support

Communication skills

Attention to detail

Proactive problem-solving

Tools

Microsoft Office Suite

HubSpot

Adobe Photoshop

ClickUp

Job description

Ensemble Travel Group is a leading travel agency consortium of top-tier agencies throughout the U.S. and Canada that was established in 1968. Acquired by Navigatr Group in June 2022, Ensemble provides members with access to exclusive offers, unique hosted tours, partnerships and superior marketing opportunities with best-in-class suppliers, and proprietary travel platforms such as ADX that offers agents instant commission visibility, one click insurance and more to improve efficiencies and earnings. Ensemble maintains offices in Toronto and New York.

Position Summary :

The Partner and Member Marketing Coordinator plays a dual support role within Ensemble’s Marketing team, driving execution across Partner-facing digital campaigns and Member-facing marketing support. This highly collaborative role will be responsible for ensuring timely and consistent delivery of partner content, campaign coordination, and member support across onboarding, CRM, and inquiries. The ideal candidate is organized, tech-savvy, and thrives in a fast-paced, detail-oriented environment with multiple stakeholders.

Key Responsibilities :

Partner Marketing Support

• Coordinate planning, scheduling, and execution of Digital Co-op campaigns across channels, ensuring timely delivery aligned with brand and partner objectives.
• Act as the primary point of contact for partners for campaign assets, approvals, and communications.
• Manage the intake, tracking, feedback, and execution of all partner marketing assets using project management tools such as ClickUp.
• Assist in editing, proofreading, and light image manipulation of partner content including advertorials, editorials, and digital creatives.
• Ensure accurate creation, scheduling, and uploading of advertisements to the Member Portal, maintaining brand consistency and quality control.
• Collaborate cross-functionally with Creative, Partnerships, IT, and Member Relations to support seamless delivery of partner campaigns.

Member Marketing Coordination

Serve as the frontline for member marketing inquiries via a ticketing system, providing timely and professional responses that enhance member satisfaction.

Support onboarding of new members into the Ensemble Member Marketing Program, including HubSpot onboarding and training on tools and best practices.

Assist with maintaining a clean and accurate CRM (HubSpot) database through data entry, updates, and regular audits.

Collaborate with Member Relations and Marketing to roll out member-facing campaigns and ensure alignment and timely delivery.

Help develop and maintain documentation for onboarding processes, CRM usage, marketing FAQs, and internal workflows.

Required Skills & Experience :

2–3 years of experience in a marketing coordination, project management, or customer support role; experience in the travel or membership industry a plus.

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams); familiarity with SharePoint, OneDrive, and Forms.

Experience with CRM platforms, preferably HubSpot ; HubDB familiarity is an asset.

Working knowledge of image editing tools such as Adobe Photoshop .

Experience using project / task management tools like ClickUp or similar.

Strong written and verbal communication skills, with an emphasis on clarity, accuracy, and tone.

High attention to detail with the ability to juggle multiple projects and deadlines.

Strong organizational and documentation skills.

Customer-first mindset with a proactive, solutions-oriented approach to problem-solving.

Preferred Qualifications :

Experience in marketing campaign execution or coordination.

Familiarity with B2B marketing environments, preferably with partner / vendor engagement.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

We thank all candidates for their interest however only those selected for an interview will be contacted.

Create a Job Alert

Interested in building your career at Ensemble? Get future opportunities sent straight to your email.

Apply for this job

indicates a required field

First Name

Last Name

Email

Phone

Resume / CV

Enter manually

Accepted file types : pdf, doc, docx, txt, rtf

Enter manually

Accepted file types : pdf, doc, docx, txt, rtf

LinkedIn Profile

Are you currently legally eligible to work in Canada or the USA?

Select...

For example :

Select Yes if you are a citizen / permanent resident of Canada or the USA or you are on a valid work permit in Canada or the USA

Select No if you are on a study permit that only permits you to work at your place of study

Have you been convicted, pleaded guilty or no contest to a crime, or are there any criminal charges pending against you?

Select...

Are you referred by an existing employee of the company?

Select...

If Yes, who referred you to this position?

Do you have experience working in the travel industry?

Select...

How would you rate your proficiency in Microsoft Excel?

Select...

Have you used HubSpot CRM (or similar) in a professional setting?

Select...

What would be your salary expectation for this position including bonus?

Select...

Have you worked for the Navigatr Group of companies : Navigatr, Kensington Tours, Travel Edge, TripArc, Ensemble?

Select...

For internal applicants only, have you spoken to your current manager about your application to this role? Select...

Please indicate the name of your manager :

J-18808-Ljbffr