Partner Engineer II (Developer Support Engineer, Fullstack)

Affirm; Kelowna; Remote; CAD 102,000 - 142,000; Full time

Job summary

An innovative company is seeking a dynamic Partner Engineer to join its Developer Support Engineering team. This exciting role focuses on full-stack development and requires a blend of technical skills and empathetic communication to support merchants effectively. As a Partner Engineer, you will design and implement reliable software systems, fix integration bugs, and collaborate with various teams to enhance software quality. Join a remote-first environment that values transparency and personal growth, where your contributions will directly impact the business and delight customers. If you're passionate about technology and making a difference, this opportunity is perfect for you.

Benefits

100% subsidized medical coverage

Flexible Spending Wallets

Competitive vacation and holiday schedules

Employee stock purchase plan (ESPP)

Qualifications

• 1-3 years of software engineering experience required.
• Fluency in full stack development and distributed systems is essential.

Responsibilities

• Design and implement reliable software systems for merchant integrations.
• Fix integration bugs autonomously to support thousands of merchants.

Skills

Full Stack Development

Cross-team Communication

Collaboration

Problem-solving

Education

Bachelor's degree in Computer Science or related field

Tools

AWS

MySQL

GitHub

Job description

Remote Canada

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

We're looking for a dynamic Partner Engineer with full-stack skills to join our Developer Support Engineering team. This role is critical to Affirm’s business, enabling automated service level agreement reporting & incident communications platforms for our merchants. Alongside developing full-stack software systems, you will identify and seamlessly fix bugs on our merchant integrations. You will combine your skills as a full-stack developer and an empathetic communicator to debug complex technical issues. Your communication to developers and business owners alike is technically sophisticated, authentic, and genuinely helpful. You delight normally cynical engineers, who are used to the ‘black-hole’ support experiences they get from the traditional players. Partner Engineers on the Developer Support Engineering team are a part of the engineering organization at Affirm and work closely with Product, Operations, Account Management, and Merchant Care teams.

What you'll do

• Plan, design, communicate and implement reliable and extensible software systems
• Build and maintain services that store the service level agreement data and incident communications workflows that build trust with our merchants
• Lead others by example to establish a collaborative work environment that fosters autonomy, transparency, high degree of craftsmanship, and personal growth
• Facilitate technical discussions and plans to improve our software quality
• Fix integration bugs autonomously to support thousands of merchants
• Collaborate with engineers within our partner extensions team and across the organization to fix integration bugs
• Participate in Incident Communications on-call rotations

What we look for

• Fluent in full stack development and distributed systems
• 1-3 years of software engineering experience
• Strong cross-team communication and collaboration
• Familiarity with AWS, RPC, MySQL and Github
• Experienced at synthesizing complex business, product, and technical requirements to consistently produce high quality system designs and software

Pay Grade - J

Equity Grade - 3

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).

CAN base pay range per year: $102,000 - $142,000 ($CAD)

Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.

Benefits

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

Apply for this job

* indicates a required field