Partner Business Manager

Rogers Communications, Inc.; Greater Toronto Area; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading company in Canada is seeking a Partner Business Manager to drive sales in the SMB segment. The role involves collaborating with partners, managing sales processes, and providing leadership to sales teams. This hybrid position requires strong sales experience, effective communication skills, and the ability to motivate teams. The company offers a competitive salary, benefits, and a commitment to diversity and inclusion.

Benefits

Competitive salary & annual bonus

Flexible health and dental benefits

Pension, RRSP, TFSA, and stock matching

Discounts on Rogers services

Paid volunteer time off

Wellness programs

Qualifications

• 3-5 years of progressive sales experience in Wireless industry.
• Proven success in direct sales to businesses.

Responsibilities

• Drive SMB sales and market share in Ontario.
• Collaborate with partners to create strategic territory plans.
• Manage sales process flow for outbound representatives.

Skills

Sales

Communication

Coaching

Relationship Management

Education

Post-secondary education in business

Tools

Salesforce

Job description

Select how often (in days) to receive an alert:

Partner Business Manager

Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs, and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!

The Dealer Business Manager (DBM) will obtain/retain customers on the Rogers Network by working closely with their Rogers’ internal channel stakeholders and influencing our partners in the Channel (Principals/Outbound Sales Managers and Outbound Sales Representatives). The DBM will collaborate with Rogers partners to create sales tactics to increase productivity, market share, and solution sales in the Small & Medium Business segment in Ontario.

What you'll be Doing:

• Drive SMB sales and market share in Ontario.
• Collaborate with Partners and create strategic territory plans focusing on growing small business and increasing sales culture in partner sales teams.
• Engage in Business Development across Vertical and Horizontal industries, selling Wireless services and developing opportunities in Wireline, Solutions, and M2M space.
• Work with Rogers Head Office to ensure tactical initiatives align with national priorities.
• Provide ongoing coaching, leadership, and development to sales employees to improve their skills and meet quotas.
• Manage resolution of sensitive customer requests and issues.
• Maximize effectiveness of national and regional programs.
• Plan and execute SMB marketing programs and customer events with regional marketing.
• Manage the sales process flow for outbound representatives, including pricing, toolkit approvals, credit approvals, ECAs, PRT submissions, new product introductions, and escalations.
• Assist in recruitment and onboarding of new dealer SMB hires, including devising a 90-day training and accountability plan.
• Prepare Monthly Reporting Requirements, including dealer scorecards and custom reports.
• Manage incentives with innovation and communication to create excitement and rigor.
• Ensure consistent funnel management via Salesforce reporting and adoption.
• Provide guidance and support to Sales Coordinators.
• Some travel may be required (up to 50%).

What you will Bring:

• Minimum 3-5 years of progressive sales experience, preferably in Wireless industry.
• Post-secondary education in business or equivalent experience.
• Proven success in direct sales to businesses of various sizes.
• Ability to coach and motivate a team (channel management preferred but not required).
• Results-oriented with a track record of meeting business objectives.
• Ability to develop and maintain relationships with customers.
• Effective written and verbal communication skills.
• Ability to work independently and meet deadlines.

What’s in it for you:

• Competitive salary & annual bonus.
• Flexible health and dental benefits, pension, RRSP, TFSA, and stock matching.
• Discounts on Rogers services and Blue Jays tickets, TSC items, and wireless accessories.
• Paid volunteer time off.
• Charity support through company matching.
• Priority in applying to internal roles.
• Wellness programs including Employee Assistance Program, virtual therapy, and fitness memberships.

Our commitment to environment and diversity:

• Environmental protection initiatives.
• Diversity and inclusion with employee resource groups supporting various equity-deserving groups.

This is a hybrid position requiring in-office presence three days a week.

If selected, the process includes a phone screen, virtual interview with the Hiring Manager, and a final interview with the Director. A background check will be conducted.

Job details: Full-time, Day shift, Toronto, ON, with up to 50% travel. Requisition ID: 320052.

We value diversity and inclusion, supporting equity and removing barriers for all candidates. We encourage everyone to apply and are committed to accessible recruitment processes.